Diamond Sales Expert - New York City

Diamond Foundry • New York, NY

1d • $26 - $34 • Onsite

About The Position

VRAI is seeking a Diamond Sales Expert to support its growing bridal jewelry business. The role serves as a trusted advisor throughout the customer journey, helping clients choose jewelry and understand diamonds while creating memorable experiences for important milestones. The expert represents VRAI’s brand and values and contributes to sales growth through virtual and in-person appointments, lead management, follow-up, and collaboration with showroom, virtual sales, marketing, and product teams. This position requires onsite work at a designated VRAI facility for all scheduled hours and availability every Saturday and Sunday.

Requirements

• Proven ability to close sales in a high-volume e-commerce or retail environment.
• Mandatory history of selling diamonds.
• Strong background in jewelry.
• Independence, motivation, and strong organizational skills.
• Exceptional writing and interpersonal communication skills.
• Compassionate, positive, patient, and people-oriented approach.
• Strong technology skills.
• Availability to work every Saturday and Sunday.
• Ability to meet the listed physical demands, including lifting, carrying, and pushing or pulling up to 25 pounds.

Nice To Haves

• Certification as a gemologist from a reputable institution is highly preferred.

Responsibilities

• Prepare personalized consultations showcasing sustainably created diamonds and VRAI jewelry, and follow up with clients to close sales.
• Advise clients on jewelry selection, diamond education, jewelry care, and company policies, including returns, upgrades, and resizes.
• Represent the VRAI brand and its values.
• Maintain a calendar of virtual and in-person appointments, manage the lead pipeline, and nurture and develop leads.
• Provide first-class service remotely and in the showroom as part of a team of luxury sales professionals.
• Collaborate with showroom and virtual sales team members on clienteling and custom design projects.
• Share customer trends and product feedback with the broader sales team to improve the customer experience.
• Collaborate with VRAI’s marketing and product teams on product launches, in-store events, press days, activations, and influencer hosting.

Benefits

• Eligible employees may enroll in health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs providing paid and unpaid time away from work.
• Employee discounts are available.
• Benefits begin as early as the first day of employment; medical and vision coverage are retroactive to the start date, while dental and voluntary benefits begin after enrollment is completed.
• Some benefit plans may not be available in all global locations; other options may be presented.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed