Dialysis Facility Administrator

U.S. Renal Care, Inc.•Sarasota, FL

About The Position

The Administrator is responsible for the overall daily management and operation of the clinic and reports to first-line regional operational management, which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region and demographics. The Administrator oversees clinic growth, patient outcomes, regulatory readiness, operational resources, partnerships, and staff development and retention. The position may also assume Charge Nurse responsibilities or the facility CEO’s responsibilities as delegated, subject to the stated qualifications and designations.

Requirements

Demonstrated ability to function in a leadership position and perform in new and emergent situations with sound judgment.
Demonstrated analytical and problem-solving skills.
Strong time-management and organizational skills.
Working knowledge of English and ability to communicate verbally and in writing.
Basic computer skills, including Microsoft Office (Word, Excel, and Outlook).
Proficiency in all USRC clinical applications required within 90 days of hire.
Must meet applicable, specific state requirements for the Administrator.
Must be a full-time employee of the company and available to clinic staff during clinic operating hours.
If serving in the nursing-qualified role, must hold a current RN license in the applicable state and maintain it in good standing.
If serving in the nursing-qualified role, must have 18 months of RN experience, including 6 months of nursing care for a patient with kidney failure.
If serving in the nursing-qualified role, must obtain CPR certification within 90 days of hire.
If serving in the nursing-qualified role, must be able to distinguish all primary colors.
If serving in the nursing-qualified role, must meet applicable state practice requirements.
If the Administrator does not meet the stated nursing qualifications, the clinic must have a designated Registered Supervising Nurse who does meet them.

Nice To Haves

One year of previous dialysis management experience is preferred.

Responsibilities

Develop and implement processes for program growth in accordance with company goals.
Plan and coordinate patient scheduling to support timely patient acceptance and effective staffing levels.
Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.
Achieve financial targets, including budget, labor costs, supply costs, and expenditures.
Review incident reports, recommend and take appropriate action, and report incidents at monthly QAPI meetings.
Promote the quality management program through staff and patient education and involvement, lead QAPI meetings and quality improvement committees, and work toward corporate quality goals.
Coordinate department functions and develop standards and methods to measure patient care services, including required chronological records of services provided.
Work with staff to maintain thorough and appropriate patient-record documentation of treatments, activities, and communications with patients, physicians, and other healthcare professionals.
Achieve program target goals for patient outcomes in accordance with quality patient care and company goals.
Remain current with applicable federal, state, and local laws and regulations, including health care professional practice act requirements.
Ensure clinic compliance with applicable laws and regulations and continuing certification from statutory and regulatory agencies.
Develop, implement, and follow up on corrective action plans for internal and external surveys.
Assume Charge Nurse responsibilities as needed, or ensure required nursing responsibilities are performed by a qualified designated Registered Nurse; may fulfill facility CEO responsibilities as delegated by the Governing Body.
Conduct or participate in meetings with the governing body, Regional Director, Medical Director, and staff; ensure appropriate staff, in-service education, and team patient-care planning meetings are held monthly and that the QAPI program remains current.
Establish, maintain, and submit required records and reports concerning staff, patients, and center operations.
Plan, coordinate, and approve staffing to meet patient needs and regulatory requirements.
Oversee equipment and supply maintenance to meet applicable laws and regulations.
Monitor facility safety and sanitation, equipment condition and function, and appropriate supply inventory levels and use.
Supervise maintenance of equipment, building areas occupied by the center, and other center property.
Understand the facility’s water treatment and equipment mechanisms; assist when necessary with disinfection of equipment and supplies, including bicarbonate delivery systems and dialysis machines.
Monitor contractual agreements and update them as needed with corporate oversight.
Maintain collaborative relationships with the Medical Director and physicians, and positive relationships with area hospitals, agencies, vendors, and the community.
Promote GUEST customer service standards, develop effective relationships throughout the organization, and respond effectively to inquiries or complaints.
Ensure staff qualifications and performance comply with company policy, professional practice acts, and applicable laws and regulations.
Recruit, train, develop, and supervise personnel; manage employee relations, evaluate performance, approve and submit hours worked, and counsel and discipline employees.
Lead staff in team concepts, promote teamwork, communicate expectations, accept accountability, and hold others accountable for performance.