Dialysis Clinical Coordinator

U.S. Renal Care, Inc.•Vallejo, CA

About The Position

The Clinical Coordinator assists with management and operation of the dialysis clinic and assumes full responsibility for the clinic in the Administrator’s absence. The role supports clinical and operational processes, patient outcomes, quality management, regulatory compliance, facility readiness, and staff development. The coordinator may assume Charge Nurse responsibilities as needed and may serve as facility Alternate CEO when delegated by the Governing Body.

Requirements

Current RN license in the applicable state, maintained in good standing.
At least 12 months of experience providing nursing care, including at least 3 months providing nursing care to patients on maintenance dialysis.
CPR certification required within 90 days of hire.
Ability to distinguish all primary colors.
Demonstrated ability to function in a leadership position and respond to new and emergent situations with sound judgment.
Working knowledge of English and ability to communicate verbally and in writing.
Basic computer skills, including Microsoft Office (Word, Excel, and Outlook); proficiency in all USRC clinical applications is required within 90 days of hire.

Responsibilities

Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.
Assist with patient scheduling to support timely acceptance of patients and effective staffing levels.
Use supplies and staff labor hours effectively.
Update logs and ensure dialysis run sheets and logs are sent to billing.
Perform duties as assigned to meet patient-care or clinic operational needs.
Coordinate department functions and develop standards and methods for measuring patient-care services, including required chronological records of services provided.
Work with the Administrator to maintain complete and appropriate patient records documenting treatments, activities, and communications with patients, physicians, and other healthcare professionals.
Promote the quality management program through education and staff and patient involvement, and support corporate quality goals.
Assist with program target goals for patient outcomes in accordance with quality-care and company goals.
Review incident reports, recommend or take appropriate action, and report at monthly QAPI meetings when delegated.
Keep current with applicable federal, state, and local laws and regulations, including health care professionals practice act requirements.
Work with the Administrator to help ensure clinic compliance with applicable laws and regulations.
Assist the Administrator with developing, implementing, and following up on corrective action plans required for internal and external surveys.
Assume Charge Nurse responsibilities as needed and, when delegated, fulfill the facility Alternate CEO responsibility.
Conduct or participate in meetings with the governing body, Regional Director, Medical Director, and staff as delegated; ensure delegated staff, in-service education, and patient-care planning meetings are held monthly.
Ensure the Quality Assessment & Performance Improvement Program is kept current when delegated.
Establish, maintain, and submit required records and reports concerning staff, patients, and clinic operations when delegated.
Monitor the facility to ensure a safe and sanitary environment, properly functioning equipment, and appropriate inventory levels and use of supplies.
Oversee equipment and supply maintenance to meet current laws and regulations; supervise maintenance of equipment, clinic areas, and other facility property.
Respond to clinic emergencies and remain familiar with emergency equipment and procedures.
Maintain collaborative working relationships with the Medical Director and physicians, and positive relationships with administrators, hospitals, agencies, vendors, and the community.
Promote GUEST customer service standards, build effective relationships across the organization, and respond effectively to inquiries or complaints.
Ensure staff meet position qualifications and perform duties within company policies, professional practice acts, and applicable laws and regulations.
Serve as a resource and subject-matter expert for patient needs and concerns, staff education, and in-service sessions as needed.
Assist with recruitment, training, development, and supervision of personnel.
Assist with personnel management and employee relations, including performance evaluations and employee counseling.
Lead staff in team concepts and promote teamwork in support of corporate management goals.
Communicate expectations effectively, accept accountability, and hold others accountable for performance.