Diagnostic Technician III - 402

Jabil•Florence, KY

About The Position

The Diagnostic Technician III is responsible for maintaining and improving the Diagnostic department’s proficiencies and efficiency. The role diagnoses and repairs electronic circuit board assemblies to the component level, particularly assemblies previously repaired by Diagnostic Technicians I and II, while keeping Engineering and Component hold quantities low. It requires advanced use of electronic test and measurement equipment, interpretation of assembly documentation, and collaboration with Test Engineering to improve diagnostic efficiency. The position also includes customer interaction, including travel to customer sites for advanced diagnostic issues, and assisting with technician staffing, recruiting, and training. The technician works on complex technical assignments requiring judgment and initiative, documents methods and procedures for new assignments, helps meet process yield goals, and prepares reports and recommendations for technical problems. The employee must follow applicable safety, health, production, company, and security policies and procedures.

Requirements

Ability to work with mathematical concepts including probability, statistical inference, plane and solid geometry, and trigonometry.
Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to operate a personal computer using a Windows-based operating system and related software.
Advanced PC skills, including training and knowledge of Jabil software packages.
Ability to write simple correspondence and read and understand visual aids.
Ability to apply common-sense understanding to carry out simple one- or two-step instructions.
Ability to deal with standardized situations with only occasional or no variables.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to perform arithmetic using whole numbers, common fractions, and decimals.
Ability to compute rates, ratios, and percentages and draw and interpret graphs.

Responsibilities

Diagnose and repair electronic circuit board assemblies to the component level, including assemblies previously repaired by Diagnostic Technicians I and II, while maintaining minimal quantities of Engineering and Component hold assemblies.
Use electronic test and measurement equipment proficiently.
Understand and use assembly documentation, including schematics, BOMs, EC documents, visuals, debug materials, and testing tools and procedures.
Assist Test Engineering with ongoing data evaluation to improve assembly diagnosis efficiency.
Understand, recognize, and follow Jabil production requirements, rules, policies, and procedures.
Interface frequently with customers, including traveling to customer sites to address advanced diagnostic issues.
Recommend Diagnostic Technician staffing levels and assist with recruiting.
Assist and train technicians on technical issues.
Resolve complex technical assignments requiring considerable judgment and initiative, and make recommendations.
Determine and document methods and procedures for new assignments and provide guidance to other personnel.
Work as a team member to achieve Diagnostic department process yield goals.
Prepare reports and recommend solutions to technical problems as required.
Follow safety and health rules and regulations associated with the position and as directed by the supervisor.
Comply with procedures within the company security policy.
Perform other duties and responsibilities as assigned.