Diagnostic Services Specialist

State of North Carolina•Wake County, NC

13d

About The Position

The Diagnostic Services Specialist provides support and advisory services to assigned diagnostic centers. The role addresses complex matters such as sentences and commitments, monitors production and compliance with Division of Adult Correction-Prisons and diagnostic policies and procedures, and reviews electronic files and PSD reports. The Specialist consults with administrative and field staff to identify and correct operational issues, implement legislative and policy changes and administrative directives, and resolve matters that may involve other sections or agencies, including commitments, releases, and OPUS issues. The position also researches and prepares reports on a variety of topics for administrative staff, sometimes in critical situations involving special work release cases or requests from legislators, judges, or the Secretary’s Office. The Specialist coordinates and administers the PSD program, including chairing committees, writing reports to the court, consulting with other agencies, scheduling PSD appointments, and ensuring that case documents are properly dispositioned when a study concludes. Other branch projects are assigned in equal number among Specialists by the Diagnostic Services Branch Manager. These projects include statewide DNA testing compliance; training and monitoring programs related to exceptional students, non-English-speaking individuals, and consulate notification; monitoring diagnostic center production statistics; updating offender information and orientation materials; managing psychological test-material inventory; training diagnostic staff; and preparing monthly statistical reports. The position is an internal posting open to current North Carolina Department of Adult Correction employees, eligible North Carolina State Government Reduction in Force candidates, and current temporary employees. The minimum qualification is a bachelor’s degree in a human services field from an appropriately accredited institution and two years of experience as a Correctional Case Analyst, or an equivalent combination of education and experience. The salary grade range is $47,703 to $83,479.

Requirements

Bachelor’s degree in a human services field from an appropriately accredited institution and two years of experience as a Correctional Case Analyst, or an equivalent combination of education and experience.
Applicants must complete the State application in full, including education history, full work experience details, and applicable certificates and licenses.
Education must be from appropriately accredited institutions.
Applicants may be subject to a criminal background check and drug screen.

Nice To Haves

Thorough knowledge of the diagnostic process.
Working knowledge of policies and procedures related to the diagnostic process.
Ability to interpret policies, procedures, and laws for diagnostic staff.
Skills in developing and conducting diagnostic training sessions.

Responsibilities

Provide support and advisory services to assigned diagnostic centers on complex issues, including sentences and commitments.
Monitor diagnostic center production and compliance with Division of Adult Correction-Prisons and diagnostic policies and procedures, including reviewing electronic files and PSD reports.
Consult with administrative and field staff to identify and correct operational issues and implement legislative and policy changes and administrative directives.
Provide daily assistance with issues involving other sections or agencies, including commitments, releases, and OPUS issues.
Research and prepare reports for administrative staff on various topics, including urgent matters involving special work release cases or requests from legislators, judges, or the Secretary’s Office.
Coordinate and administer the PSD program, chair committees, and write reports to the court.
Consult with other agencies about the PSD program, schedule PSD appointments, and ensure proper disposition of case documents when studies conclude.
Oversee and ensure statewide compliance with DNA testing.
Provide training, monitor screening, and ensure diagnostic-center compliance with the Exceptional Students Program, Non-English-Speaking Program, and Consulate Notification.
Monitor diagnostic center production statistics daily.
Revise and update the Offender Rule Book and Audio/Visual Offender Orientation video as needed.
Monitor psychological test-material inventory and arrange annual ordering and distribution.
Set up and participate in training for case analysts, admission technicians, and behavior specialists; provide additional training and follow up in the field as needed.
Prepare the Diagnostic Services Branch monthly statistical report.