Diagnostic Imaging Registrar-1

South Shore Health•Weymouth, MA
•$19 - $27•Onsite

About The Position

The Diagnostic Imaging Registrar performs patient registration and administrative support tasks for the Imaging Department, following admitting policies and procedures. The role registers patients of all ages, provides accurate and professional service, and supports patients, visitors, clinicians, and staff. Responsibilities include verifying patient identity and demographic information, obtaining consent and required acknowledgements, entering insurance and financial information, and maintaining accurate patient and exam records in computer systems. The registrar greets and escorts patients, provides required patient handouts, coordinates exam bookings and callbacks, explains preparation instructions, retrieves prior medical history and imaging, and maintains forms and supplies. The position also requires safe equipment use, appropriate body mechanics, and maintaining an organized work environment.

Requirements

  • Minimum of two years of registration experience.
  • Medical terminology knowledge.
  • Strong telephone and interpersonal communication skills.
  • Demonstrated customer service skills.

Nice To Haves

  • High school diploma; two years of college preferred.
  • Computer experience preferred.
  • Insurance experience preferred.

Responsibilities

  • Complete patient registrations and preregistrations accurately and professionally, verify identities using double identifiers, confirm demographic information, conduct patient interviews, obtain signatures, and print registration forms.
  • Enter and verify insurance information, including plan codes, policy and group numbers, coordination of benefits, financial and reimbursement details, and patient status updates.
  • Greet, receive, and escort patients and visitors; provide wheelchairs and assistance when needed, give directions, and acknowledge departures.
  • Distribute required patient information, including Health Care Proxy information, Medicare notices, Free Care information, and HIPAA acknowledgements.
  • Coordinate exam bookings and patient callbacks using the Epic scheduling system; communicate with patients and clinical and office staff, and provide exam preparation instructions.
  • Maintain forms in fax and copy printers and notify supervisors of supply needs.
  • Retrieve and maintain patient histories and prior imaging, file completed cases, and assess scheduling needs and waiting times between exams.
  • Use Epic, Visage, and other systems to verify patient and exam information, update exam descriptions, and correct inaccurate or missed entries.
  • Follow safety practices, complete annual safety education, understand responsibilities during hospital codes, use proper body mechanics, operate equipment safely, and maintain an organized work area.
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