Diagnostic Automotive Technician

GreatWater 360 Auto Care•Portage, WI
•Onsite

About The Position

Transmission Works Auto Repair and Maintenance, a GreatWater Garage shop in Portage, Wisconsin, is hiring an experienced A-Level Diagnostic Automotive Technician to diagnose and repair complex vehicle problems. The role focuses on accurate diagnostics, high-quality repairs, and honest service in a professional, team-oriented shop. Technicians are expected to maintain 90% or greater labor productivity and serve as technical leaders while mentoring less experienced technicians. The shop offers modern diagnostic equipment, service advisor support, consistent workflow, a clean work environment, ongoing training, and career development within the GreatWater network. The position is based at 3025 County Hwy CX, Portage, WI 53901. The posting lists average annual earnings of $67,444–$133,848+, depending on productivity. Shop hours are Monday through Thursday, 7:30 a.m.–5:00 p.m. CST; the role may require flexible hours or days, including evenings and weekends when the shop is open, and additional time depending on business needs.

Requirements

  • At least 5 years of experience as an A-Level Diagnostic Technician.
  • Required state and local certifications to legally perform the work.
  • Current valid driver's license and a satisfactory Motor Vehicle Report (MVR).
  • Strong diagnostic ability.
  • Pride in quality workmanship.
  • Team-first mindset.
  • Willingness to mentor other technicians.
  • Ability to get into and out of various vehicles without assistance and drive a motor vehicle with passengers.
  • Ability to lift and carry up to 50 pounds without assistance.
  • Ability to view monitors and use touch screens, mice, and keyboards.
  • Ability to climb up and down, and over and under, work platforms and lifts to access vehicles for repair.
  • Ability to stand for long periods and perform fine and major motor movements necessary for repairs, service, inspections, and shop cleaning.
  • Ability to reach overhead, push, pull, bend, stoop, and frequently perform other major body movements.
  • Ability to work flexible hours or days, including evenings and weekends when the shop is open; additional time may be required depending on business needs.

Nice To Haves

  • All eight ASE certifications are preferred: A1 Engine Repair, A2 Automatic Transmission/Transaxles, A3 Manual Drive Train and Axles, A4 Suspension and Steering, A5 Brakes, A6 Electrical Systems, A7 Heating and Air Conditioning, and A8 Engine Performance.
  • Has or is willing to earn ASE certifications and work toward Master ASE Technician status.

Responsibilities

  • Diagnose and repair advanced electrical and engine-performance issues.
  • Diagnose fuel, ignition, and drivability systems.
  • Diagnose and repair 4WD/AWD drivetrain systems.
  • Perform advanced steering, suspension, and brake system repairs.
  • Perform advanced HVAC diagnostics and repairs.
  • Complete Digital Vehicle Inspections (DVI) and provide accurate recommendations.
  • Mentor and support less experienced technicians.
  • Maintain a clean and professional work environment.
  • Maintain labor productivity of 90% or higher.
  • Serve as a technical leader within the shop.

Benefits

  • Front-loaded paid time off and six paid holidays.
  • Paid parental leave (one week).
  • Teammate discounts on services.
  • 401(k) match: 100% of the first 3% contributed and 50% of the next 2%.
  • Health, dental, and vision insurance.
  • HSA match of up to $15 per paycheck.
  • Company-paid life insurance and AD&D coverage ($25,000).
  • Employee Assistance Program available 24/7 at no cost.
  • Voluntary short-term disability, long-term disability, accident, critical illness, and life insurance benefits.
  • Training and tuition reimbursement, including ASE test fee reimbursement.
  • LEARN to EARN program tying technician pay growth to ASE certifications.
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