DevOps System Administrator

UNC-Chapel Hill • Chapel Hill, NC

7d

About The Position

The DevOps Systems Administrator is a key member of the School of Data and Information Sciences (SDIS) Information Technology Services team and reports to the Senior Director of Information Technology, with a dotted-line relationship to the Director of IT Support for support-related matters. As SDIS’s lead systems administrator, this role leads the design, implementation, security, and maintenance of server and cloud infrastructure supporting teaching, learning, research, and administrative operations.

The position manages Linux and Windows servers, cloud platforms, enterprise applications, automation tools, and core IT infrastructure. It applies automation, scripting, and Infrastructure as Code practices to improve efficiency, reliability, scalability, and security. The role also leads cybersecurity, vulnerability management, system monitoring, disaster recovery, and infrastructure automation, while providing Tier 2 and Tier 3 support for complex systems and infrastructure issues. The administrator collaborates with faculty, staff, researchers, and Central Campus ITS to develop and support technology solutions, works independently while managing multiple priorities, participates in an on-call rotation for critical SDIS infrastructure services, and serves as a backup for the Systems Administrator.

Requirements

• Practical hands-on experience and knowledge of Linux/Windows administration, automation, scripting, and cloud infrastructure.
• Experience with IT security best practices.
• Strong problem-solving, communication, and customer service skills.
• Ability to manage multiple priorities with accuracy and attention to detail.
• Ability to work independently and collaboratively in a dynamic environment.

Nice To Haves

• Experience administering and supporting Linux and Windows server environments.
• Experience with automation, scripting, configuration management, and Infrastructure as Code tools such as Puppet, Ansible, or similar technologies.
• Experience with virtualization, containerization, and cloud platforms, including Microsoft Azure, Microsoft 365, AWS, or Google Cloud, and tools such as Docker and Kubernetes.
• Knowledge of systems infrastructure, networking, server hardware, operating systems, patch management, monitoring, backup, disaster recovery, and vulnerability management.
• Experience with databases, APIs, and cloud-based services, including SaaS and PaaS solutions.
• Experience implementing security best practices and conducting infrastructure audits.
• Experience with project management, technical documentation, and end-user training.
• Experience supporting technology services in a higher education, research, or academic environment.

Responsibilities

• Lead the design, implementation, security, and maintenance of SDIS server and cloud infrastructure.
• Administer Linux and Windows servers, cloud platforms, enterprise applications, automation tools, and core IT infrastructure.
• Use automation, scripting, and Infrastructure as Code practices to improve operational efficiency, reliability, scalability, and security.
• Lead cybersecurity, vulnerability management, system monitoring, disaster recovery, and infrastructure automation efforts.
• Provide Tier 2 and Tier 3 support for complex systems and infrastructure issues.
• Collaborate with faculty, staff, researchers, and Central Campus ITS to develop and support technology solutions.
• Participate in an on-call rotation supporting critical SDIS infrastructure services.
• Act as a backup for the Systems Administrator.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed