DSHS DDA Developmental Disabilities Administrator
About The Position
The Developmental Disabilities Administrator works with the State Operated Community Residential (SOCR) team in Tacoma, Washington, supporting and developing staff who implement and manage social, financial, and health service plans for program participants. The role ensures that residential habilitation services comply with Washington Administrative Code (WAC), DDA policy, and administration policy, and that staff are hired and trained to meet clients’ health and welfare needs. The administrator interviews and hires staff, maintains staff files, and supports staff in enhancing program services. The position supervises Attendant Counselors and may supervise administrative staff. It works collaboratively with field services resource staff, residential case management staff, service providers, community partners, and the SOCR Management Team. The role develops, plans, implements, and monitors SOLA Quality Assurance standards; interprets reports and data to inform client support plans and program outcomes; establishes work-unit processes; consults on individual cases and complex issues; and supervises, trains, and evaluates staff in a collective bargaining environment. It also coordinates training and compliance tracking, represents the program in meetings, and supports operational planning, staffing, performance measures, and process improvements.
Requirements
- Bachelor’s degree in behavioral sciences, special education, business administration, public administration, or a related field; alternatively, additional qualifying professional experience may substitute year for year for the required education.
- Four years of professional experience in the human services field, including two years involving individuals with developmental disabilities or other handicapping conditions and one year of supervisory, administrative, or professional program service delivery responsibility.
- Graduate training may substitute year for year for required experience, except for the two years involving individuals with developmental disabilities.
- Experience working with individuals with developmental disabilities and their families in a social service setting.
- Ability to lead others and organize work assignments.
- Experience consulting with staff about services offered to clients and families.
- Ability to plan, organize, direct, and evaluate the work of others.
- Mental health crisis management experience.
- Ability to identify and notify appropriate entities of dangerous situations.
- Sensitivity to cultural diversity.
- Valid driver’s license if driving on state business; employees using a privately owned vehicle on state business must carry liability insurance.
Responsibilities
- Develop, plan, implement, and monitor SOLA Quality Assurance standards to ensure compliance with DDA policy, WAC certification requirements, and Residential Service guidelines/Guiding Values.
- Read reports and interpret data to develop or modify client support plans.
- Establish processes for meeting goals and objectives within the work unit.
- Consult on individual cases and complex problems or issues involving clients and/or service providers.
- Collaborate with internal teams, service providers, and community partners.
- Interview and hire staff, maintain staff files, and support staff development and program support.
- Supervise, train, and evaluate Attendant Counselors and administrative staff, including assigning work, managing caseloads, and supporting performance development.
- Oversee training coordination and compliance tracking, including Washington State Learning Center training requirements.
- Analyze reports and data to inform decisions, client service planning, and program outcomes.
- Represent the program in meetings and support operational planning, including staffing needs, performance measures, and process improvements.
- Ensure residential services comply with WAC and administration policy and that staff are hired and trained to support clients’ health and welfare needs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
