Development Operations Coordinator

Equitable Hiring Group • Boston, MA

4d • $65,000 - $70,000 • Hybrid

About The Position

The Development Operations Coordinator plays an essential role in building and maintaining the infrastructure that powers the Institute for Nonprofit Practice’s (INP) fundraising efforts. Working collaboratively with the entire development team, this role ensures INP’s data, systems, and processes are seamless, accurate, and scalable to equip social sector leaders nationwide. You will play a critical, hands-on role in managing the backend operational lifecycle of all giving streams—including individuals, corporations, and foundations—ensuring data integrity and smooth administrative workflows.

To thrive in this role, you must be exceptionally detail-oriented, systems-minded, and driven by curiosity. You are someone who loves finding order in data, optimizing workflows, and ensuring nothing falls through the cracks. While your work is primarily behind the scenes—managing Salesforce databases, processing gifts, generating reports, and tracking pledge pipelines—you understand that strong development operations are the foundation of meaningful donor stewardship and organizational growth.

Requirements

• 2–3 years of relevant work experience.
• Strong professional writing and proofreading skills, with the ability to draft clear, error-free correspondence, agendas, and donor materials.
• Impeccable organization; you are highly detail-oriented, and someone who gets a real sense of satisfaction from producing polished work and managing smooth and orderly processes.

Nice To Haves

• Detail-Oriented: Accuracy and precision in data handling are your top priorities, ensuring reliable donor information and compliance.
• Resourceful and Adaptable: You’re at ease with ambiguity and rapid change. You possess a positive attitude and identify creative solutions to obstacles. You can juggle many important responsibilities at once, and you’re rigorous about prioritizing.
• A Humble Teammate: Nothing is beneath or above you. You are quick to always lend a hand or two! You are able to earn influence without authority and naturally seek to support small projects or large strategic goals.
• Mission-Oriented: You have an authentic passion for INP’s mission and a desire to foster practices incorporating diversity, equity, inclusion, and belonging.
• An Abundant Thinker: You believe that we are living in a world of abundant resources and that the right team of partners can make incredible things happen. You bring relentless curiosity and creativity to every task, project, and engagement.

Responsibilities

• Manage donor meeting logistics: Own the administrative execution of donor meetings, including scheduling coordination, confirmation management, and tracking post-meeting action items within Salesforce.
• Administer gifts and pledges: Execute the backend tracking of all donations, ensuring pledges are accurately recorded, tracking pipelines, and ensuring internal records match financial inputs.
• Coordinate the proposal calendar: Own and maintain the master proposal calendar to track upcoming grant deadlines, submission requirements, and compliance milestones for all institutional funders.
• Support proposals and reporting: Gather, organize, and maintain the necessary organizational data, financial documents, and supporting evidence required for the assembly of funder proposals and reports.
• Maintain Salesforce database: Serve as the team lead on database cleanliness, accurately logging all development activities, touchpoints, and donor records to ensure data integrity and support long-term retention.
• Manage data tracking & reporting: Pull and analyze data from Salesforce and internal platforms to generate regular progress reports, track fundraising metrics, and inform team strategy.
• Track team action items: Attend development strategy meetings as the primary note-taker to log, track, and prioritize operational next steps for the team.
• Support multi-channel appeals: Oversee the backend operations of print and digital appeals, ensuring donor segments and mailing lists from Salesforce are accurately pulled and synced with platforms like MailChimp or Eventbrite.
• Manage event operations: Handle the data and technical logistics of special events, including managing RSVP tracking, processing ticket sales, and ensuring accurate post-event data entry.

Benefits

• Employer-covered health, dental, and vision insurance
• Flexible Time Off (FTO) for all team members
• Eleven paid holidays and winter and summer breaks for collective rest and restoration.
• 401(k) with a 3% employer match of employee contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed