Development and Volunteer Coordinator (Tucson)

Catholic Community Services of Southern Arizona•Tucson, AZ

About The Position

The Development and Volunteer Coordinator supports and enhances the organization’s fundraising and volunteer engagement efforts. Reporting to the Executive Director of Philanthropy, the role coordinates donor relations, development data management, fundraising and appreciation events, communications support, and corporate-level meetings. The position also strengthens the volunteer program by recruiting, onboarding, placing, supporting, and stewarding volunteers who contribute to the mission of Catholic Community Services of Southern Arizona. The coordinator serves as an initial contact for donor and volunteer inquiries; prepares donor acknowledgments and stewardship materials; supports donor cultivation and recognition; processes gifts and maintains confidential donor and volunteer records; and prepares reports and materials related to fundraising and volunteer engagement. The role assists with event logistics and communications, coordinates volunteer onboarding and placements with program managers, and provides administrative and project coordination support to the Executive Director of Philanthropy and the Development Department. Occasional evening and weekend responsibilities are part of event setup, execution, and breakdown.

Requirements

Associate’s degree in a related field; suitable work experience may be considered as transferable skills toward minimum requirements.
Two years of experience in senior-level administrative support.
Proven skills using Microsoft Office Suite.
Clear, concise, and organized oral and written communication, using appropriate style, grammar, and tone.
Strong knowledge of numbers, their operations, and interrelationships.
Proven record of excellent customer service and teamwork.
At least 18 years of age.
Valid driver license, proof of insurance, and a 39-month motor vehicle report.
Ability to obtain and maintain an Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report.
Pass an employer-paid pre-employment drug screen, including marijuana regardless of recreational-use laws.

Nice To Haves

Bachelor’s degree in a related field.
Additional years of directly related experience.
Experience with donor management databases.
Bilingual English and Spanish skills, verbal and written.

Responsibilities

Respond to donor inquiries and prepare donor acknowledgment letters, tax receipts, personalized correspondence, and stewardship communications.
Assist with cultivating, stewarding, and maintaining relationships with current and prospective donors.
Coordinate donor recognition activities, prepare donor profiles and briefing materials, and track donor interactions, pledges, and follow-up activities.
Assist with monitoring fundraising performance and preparing development reports.
Support logistics for fundraising, donor cultivation, volunteer appreciation, and other development events, including registration, vendors, sponsorships, venues, catering, audiovisual needs, and event materials.
Coordinate invitations, RSVPs, attendee communications, event follow-up, committee meetings, donor presentations, and community engagement events.
Participate in event setup, execution, and breakdown, including occasional evening and weekend responsibilities.
Maintain accurate, confidential donor and volunteer records in organizational databases and systems.
Process charitable gifts, coordinate gift reconciliation with Finance, generate fundraising and donor reports, audit data quality, and maintain development records.
Track fundraising metrics, donor engagement, campaign performance, and volunteer participation.
Assist with content for newsletters, annual reports, appeals, website updates, email campaigns, social media, brochures, presentations, and donor communications.
Generate mailing lists and prepare presentation materials, sponsorship packets, promotional collateral, and donor proposals in alignment with brand standards and the organizational mission.
Coordinate volunteer onboarding, including documentation, background checks, training, and compliance requirements.
Recruit volunteers through outreach, fairs, presentations, events, and partnerships with community organizations, schools, businesses, and faith-based communities.
Coordinate volunteer placements and transitions with program managers and respond to volunteer questions or concerns.
Maintain confidential volunteer records and ensure volunteer practices comply with agency standards, risk management requirements, and applicable regulations.
Develop volunteer recognition and appreciation initiatives and report on volunteer recruitment, onboarding, retention, and engagement.
Provide administrative support to the Executive Director of Philanthropy and the Development Department, including calendars, meetings, agendas, materials, and follow-up actions.
Assist with departmental budgeting, purchasing, invoice processing, and recordkeeping; maintain organized electronic and physical files.
Perform additional administrative and project coordination duties as assigned.