Development and Communications Manager

Maple Counseling•Los Angeles, CA

16h•$75,000 - $80,000•Hybrid

About The Position

The Development and Communications Manager advances Maple Counseling’s mission by supporting executive operations, fundraising, and strategic communications. The role provides high-level administrative and project support to the Senior Director of Development and External Affairs, manages development functions such as donor stewardship, grants, and events, and ensures accurate tracking and reporting across systems. The Manager leads communications, including creating and distributing the monthly newsletter, managing social media content and publishing, and overseeing organizational collateral. Working across departments, the role turns program impact into compelling narratives and maintains consistent, mission-aligned messaging for donors, partners, and the wider community. The position is primarily in person, with partial remote days subject to supervisor approval. A 32-hour work week may be possible depending on departmental needs; the listed schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m.

Requirements

At least two years of professional experience in executive support, administrative management, development, or nonprofit operations.
Experience supporting senior leadership, including calendar management, meeting preparation, and correspondence.
Demonstrated experience in grant management, donor relations, or fundraising coordination, including database management, reporting, and donor communications.
Strong organizational, administrative, and project-management skills, with the ability to manage multiple priorities and deadlines.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Familiarity with CRM or donor database systems such as Salesforce or comparable systems, including running queries and generating reports.
Ability to handle confidential donor, funder, and organizational information with discretion and integrity.
Excellent written and verbal communication skills; writing samples may be requested.
Ability to work independently and collaboratively in a fast-paced, mission-driven environment.
Ability to work effectively with staff, Board members, donors, funders, vendors, auditors, community stakeholders, and external partners.
Strong interpersonal and relationship-building skills, professionalism, responsiveness, initiative, sound judgment, and attention to detail.
Ability to import, extract, analyze, and report data from databases and information systems.
Flexibility to work occasional evenings and weekends for Board meetings, donor events, or special projects.
Successful completion of a Live Scan and/or employment background check.
Valid driver’s license and reliable transportation.
Proficiency with modern office equipment, including computers, phones, copiers, and standard office technology.
Ability to understand and carry out oral and written instructions, communicate tactfully, and maintain an organized, efficient, and safe work environment.
Full COVID-19 vaccination required.
Ability to lift up to 30 pounds, move around the office and climb stairs, write by hand and use a keyboard, communicate by speech and hearing, perform visual detail work and computer use, and sit for extended periods.

Nice To Haves

Bachelor’s degree in a relevant field is preferred but not required; equivalent education, experience, and demonstrated skills will be considered.
Experience in the nonprofit sector is preferred.

Responsibilities

Provide administrative and strategic support to the Senior Director of Development and External Affairs, including meeting preparation, task follow-up, and priority tracking.
Prepare research, briefing materials, talking points, and presentations for executive, leadership, and external meetings.
Draft, edit, and distribute internal and external communications for staff, Board members, donors, funders, and community partners.
Maintain administrative systems, files, databases, and records in accordance with organizational and regulatory requirements.
Assist with organizational mailings and communications, and prepare requested reports, grant data, and EHR information.
Manage development operations, including fundraising activities, donor stewardship, and grant administration in partnership with the Senior Director.
Maintain donor and other contact records and generate and analyze database reports to support fundraising.
Work with program staff to gather narratives, data, and outcomes for grant proposals, reports, and funder communications.
Track grants, compliance, reporting deadlines, and documentation for foundation, corporate, and government funding.
Draft and send grant award acknowledgments and donor thank-you, recognition, and stewardship communications.
Prepare and maintain weekly income logs for deposits and coordinate with finance staff as needed.
Assist with fundraising and volunteer events and donor engagement activities.
Support prospect research and pipeline development, including identifying funding opportunities and donor segments.
Assist in developing fundraising materials, proposals, impact reports, and donor-facing content.
Lead development, writing, and distribution of the monthly newsletter.
Manage social media strategy, content creation, scheduling, publishing, and performance tracking.
Develop and maintain a content calendar aligned with organizational priorities, programs, events, and fundraising campaigns.
Oversee organizational collateral, including brochures, one-pagers, presentations, event materials, and digital assets, ensuring brand consistency.
Draft and edit website content, email campaigns, donor communications, and program updates.
Collaborate across departments to develop clear and compelling external narratives about program work.
Maintain consistent voice, tone, and branding across communications channels.
Coordinate production of print and digital materials with external vendors as needed.
Track and report communications metrics to inform strategy and improve engagement.