Communications and Development Associate

BUILDING FUTURES • San Leandro, CA

2d • Hybrid

About The Position

Building Futures is seeking a Contractor to provide project coordination and donor engagement support for their 2026 Holiday Gift Drive (HGD). This role is part of the Development team and will serve as the primary point of contact for Holiday Gift Drive donors. The Contractor will coordinate campaign activities, support volunteers, and assist with donation tracking and stewardship, contributing to the final Social Media (SM) product of the Holiday Report.

Requirements

• Proficiency in maintaining accurate donor communication and donation tracking records using Excel.
• Experience with Salesforce data entry and documentation.
• Ability to draft communications and social media content.
• Skills in volunteer coordination and campaign logistics.
• Experience in assisting with report preparation and donor recognition materials.
• Ability to coordinate donation drop-off points and schedule appointments.
• Experience in tracking pledged donations, delivery dates, and donor information.
• Ability to take photos for social media and reports.
• Experience in receiving and documenting in-kind donations and preparing forms.
• Ability to coordinate with others to obtain missing information.
• Experience in entering or updating donor and donation records in Salesforce and other internal tracking systems.
• Ability to maintain accurate records of in-kind and monetary contributions.
• Skills in strengthening relationships with donors and encouraging future engagement.
• Ability to manage volunteer communications and online volunteer registrations.
• Experience in compiling donation records and identifying donors for recognition.

Nice To Haves

• Experience with Building Futures' systems and resources.
• Ability to provide timely, informal stewardship communications, including thank-you emails, follow-up messages, scheduling communications, and other donor correspondence that supports relationship-building.

Responsibilities

• Serve as the primary donor contact for the Holiday Gift Drive.
• Maintain accurate donor communication and donation tracking records, using the “Groups” excel sheet.
• Assist with Salesforce data entry and documentation.
• Draft communications and social media content for staff approval.
• Support volunteer coordination and campaign logistics.
• Assist with the Holiday Gift Drive report and donor recognition materials.
• Participate in project onboarding and planning meetings.
• Coordinate assigned Holiday Gift Drive activities with guidance from the Development team.
• Help monitor project timelines and communicate progress on assigned tasks.
• Assist in documenting campaign procedures and workflows.
• Serve as the primary point of contact for Holiday Gift Drive donors, community groups, and participating organizations.
• Reach out to Groups using excel list provided, and track who responds. Respond to donor inquiries in a timely and professional manner.
• Coordinate donation drop-off-points and schedule appointments for drop-offs at 1840 Fairway to be received by Consultant.
• Track pledged donations, delivery dates, and donor story (for report) and donor contact information. Take photos for SM and HGD report.
• Escalate questions or issues to Building Futures staff when appropriate.
• Assist with receiving and documenting in-kind donations and prepare In-Kind Donation Forms.
• If received by others, coordinate with others to obtain any missing information.
• Enter or update donor and donation records in Salesforce and other internal tracking systems.
• Help maintain accurate records of both in-kind and monetary contributions.
• Take photos of donation deliveries for SM and gather the story behind it and jot it down in the “groups” excel sheet. When impactful, draft donor recognition bullet points for social media content for review and approval by Building Futures staff.
• Support efforts to strengthen relationships with Holiday Gift Drive donors and encourage future engagement (ie the “jot it down”).
• Assist with coordinating Holiday Gift Drive volunteer activities, including Shopping Day and Volunteer Gift Wrap Day, in collaboration with Building Futures staff.
• Help manage volunteer communications and online volunteer registrations as assigned.
• Help prepare the Holiday Gift Drive Report, with a target-date, a print-ready-completion-date of January 20, 2027. This would use the final “group list” of who brought items, SM posts/photos and donor stories complied by consultant.
• Potentially assist with compiling FY 2025–2026 in-kind donation records and identifying donors eligible for Annual Report recognition (Aug Sept).

Benefits

• Mileage reimbursement at the organization's standard reimbursement rate (@ 0.725 per mile thru 1/31/2027) for approved business mileage incurred while traveling between the Building Futures administrative office and donor meetings or other pre-approved Holiday Gift Drive-related locations, supported by timely mileage documentation.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed