Manager of Development Stewardship and Communications

Dallas Museum of Art•Dallas, TX

About The Position

The Manager of Development Stewardship and Communications works closely with the Development team to create and implement a comprehensive stewardship strategy for the Dallas Museum of Art. The role manages processes for recognizing, thanking, and stewarding current and former individual and institutional donors, and helps ensure consistency across written materials. It also supports effective written communications that advance individual and institutional giving by translating the Museum’s philanthropic priorities into high-quality donor correspondence, solicitation and sponsorship materials, and other fundraising communications. The position reports to the Senior Manager of Major Gifts in the Development department. It is an exempt, full-time role with a Monday–Friday, 9:00 a.m.–5:00 p.m. schedule. Salary is commensurate with experience, and the position offers full Museum benefits.

Requirements

  • At least 3 years of professional writing or nonprofit experience, with an emphasis on donor relations, stewardship, and public relations.
  • Experience working in a fast-paced, results-oriented environment and flexibility in meeting changing demands and priorities.
  • Proficiency in Microsoft Office.
  • Strong relationship-building skills.
  • Excellent written and verbal communication skills.
  • Ability to write in multiple formats for different audiences, synthesize information clearly, and edit for spelling and grammar.
  • Ability to exercise judgment in written and verbal expression, including style, tone, length, and organization, while representing the Museum’s brand and reputation.
  • Extensive knowledge of oral and written communication principles, practices, and techniques to determine effective proposals and presentation materials.
  • Ability to translate complex technical language and ideas into clear messages for various audiences.
  • Strong editing, proofreading, and attention-to-detail skills.
  • Ability to think strategically about processes and procedures.
  • Ability to maintain a high level of confidentiality when handling sensitive material.
  • Knowledge of fundraising techniques, including donor relations and stewardship, and public relations.

Nice To Haves

  • Bachelor of Arts degree in Non-Profit Management, Museum Studies, English, Journalism, Communications, or a related field.
  • Experience in a major development office and understanding of organizational philanthropy.
  • Experience using Raiser’s Edge.

Responsibilities

  • Create and implement donor acknowledgment and recognition procedures with key Development team members, ensuring consistency and effectiveness across donor audiences.
  • Produce high-quality written materials for Development staff, Museum leadership, and others involved in donor solicitation and stewardship; tailor materials to multiple voices while adhering to institutional branding standards.
  • Work across departments to create donor communications that highlight Museum activities, vision, and impact.
  • Design, document, and manage a systematic, integrated stewardship program focused on effective written communications for donors and Trustees.
  • Prepare solicitation materials, including donor letters, case statements, and proposals.
  • Ensure appropriate communications are completed in a timely manner for all gift levels and types of individual and institutional gifts.
  • Support drafting and editing donor event remarks, donor emails, newsletters, event invitations, and Member magazine content.
  • Support donor recognition in annual publications, including the Annual Report, endowment reports, and Member magazine, and ensure donor rolls are accurate as needed.
  • Perform other duties as assigned.

Benefits

  • Full Museum benefits.
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