Manager of Development Stewardship and Communications

Dallas Museum of Art•Dallas, TX

About The Position

The Manager of Development Stewardship and Communications works closely with the Development team to create and implement a comprehensive stewardship strategy for the Dallas Museum of Art. The role manages processes to recognize, thank, and steward current and past individual and institutional donors, ensuring consistency across written materials. It also supports effective fundraising communications by translating the Museum’s philanthropic priorities into high-quality donor correspondence, solicitation and sponsorship materials, and other written materials. The position collaborates across departments and with Museum leadership to produce communications that highlight the Museum’s activities, vision, and impact. It designs and manages an integrated stewardship program focused on communications for donors and Trustees, oversees timely communications for gifts of all levels and types, and supports donor recognition in annual publications. The role reports to the Senior Manager of Major Gifts and is classified as exempt, full-time. The stated schedule is Monday through Friday, 9 a.m. to 5 p.m.; salary is commensurate with experience, and the position includes full Museum benefits.

Requirements

  • At least 3 years of professional writing or nonprofit experience, with an emphasis on donor relations, stewardship, and public relations.
  • Experience working in a fast-paced, results-oriented environment and flexibility in responding to changing demands and priorities.
  • Proficiency in Microsoft Office.
  • Strong relationship-building skills.
  • Excellent written and verbal communication skills, including the ability to write in multiple formats for varied audiences and synthesize and edit information for spelling and grammar.
  • Sound judgment regarding written and verbal expression, style, tone, length, and organization when representing the Museum’s brand and reputation.
  • Extensive knowledge of oral and written communication principles, practices, and techniques to develop effective proposals and presentation materials.
  • Ability to translate complex technical language and ideas into messages that are easy for varied audiences to understand.
  • Strong editing and proofreading skills and attention to detail.
  • Ability to think strategically about processes and procedures.
  • Ability to maintain a high level of confidentiality with sensitive material.
  • Knowledge of fundraising techniques, including donor relations and stewardship, and public relations.

Nice To Haves

  • Bachelor of Arts degree in Non-Profit Management, Museum Studies, English, Journalism, Communications, or a related field.
  • Experience in a major development office and understanding of organizational philanthropy.
  • Experience using Raiser’s Edge.

Responsibilities

  • Create and implement donor acknowledgment and recognition procedures with Development team members, ensuring consistency and effectiveness across donor audiences.
  • Produce high-quality written materials for Development staff, Museum leadership, and others involved in donor solicitation and stewardship; personalize materials for different voices while adhering to institutional branding standards.
  • Collaborate across departments to create donor communications highlighting Museum activities, vision, and impact.
  • Design, document, and manage a systematic, integrated stewardship program with strong written communications for donors and Trustees.
  • Produce solicitation communications, including donor letters, case statements, proposals, and other materials as needed.
  • Ensure appropriate communications are completed on time for all gift levels and types of individual and institutional gifts.
  • Support drafting and editing donor event remarks, donor emails, newsletters, event invitations, and Member magazine content as needed.
  • Support donor recognition in annual publications, including the Annual Report, endowment reports, and Member magazine, and ensure donor-roll accuracy as needed.
  • Perform other duties as assigned.

Benefits

  • Full Museum benefits.
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