Detection & Investigation Associate

PNC•Home Location-PA (PAH01), TX
•$52,500 - $105,000•Remote

About The Position

At PNC, employees work together to provide customers with a strong experience in an inclusive workplace. The Detection and Investigation Associate works within PNC’s AML organization and is based in Pennsylvania, Alabama, Florida, North Carolina, Ohio, Arizona, Colorado, or Texas. This is a remote role requiring residence within one hour of a designated hub. Remote work is subject to approval, must be conducted from a quiet, secure, confidential home workspace, and may involve occasional in-office participation based on business needs. The position is not available in all geographic areas. PNC does not provide employment visa sponsorship or participate in STEM OPT for this role. The role investigates and mitigates suspicious bank activity and helps control and prevent losses related to fraud, anti-money laundering, and organizational risk. It supports development and implementation of internal controls based on root causes, identifies control gaps and enhancements, works with internal and external stakeholders on fraudulent or illegal activity, determines whether investigated activity is reportable or requires escalation, and maintains investigation documentation. Candidates typically have a university or college degree and at least two years of relevant professional experience. A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree. A bachelor's degree is listed under education; no certification or license is required. The role is incentive eligible, with payment based on company, business, and/or individual performance.

Requirements

  • Typically, a university or college degree and at least two years of relevant professional experience; a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree.
  • Demonstrate customer focus and knowledge of practices that prioritize customer needs and satisfaction in business decisions.
  • Assess and effectively manage risks associated with business objectives and activities in support of PNC’s Enterprise Risk Management Framework.
  • No required certifications.
  • No required licenses.
  • No required or preferred language assessments.
  • Must reside within one hour of a designated hub in Pennsylvania, Alabama, Florida, North Carolina, Ohio, Arizona, Colorado, or Texas for this remote role.
  • Employment visa sponsorship and STEM OPT participation are not available for this position.

Nice To Haves

  • Analytical Thinking
  • Customer Solutions
  • Decision Making
  • Operational Risks
  • Problem Resolution
  • Researching
  • Risk Mitigation Strategies
  • Knowledge of Anti-money Laundering/Sanctions Policies and Procedures, Business Ethics, Business Process Improvement, Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Information Capture, Operational Risk, Problem Solving, and Standard Operating Procedures.

Responsibilities

  • Investigate and/or mitigate suspicious bank activity and control and prevent losses related to fraud, AML, and organizational risk.
  • Assist in developing and implementing internal controls based on root cause to identify suspicious activity, prevent illegal activity, and recover losses.
  • Identify control gaps and enhancements, including those that may have a significant monetary impact on the organization.
  • Work independently with internal and external stakeholders, including local, state, and federal authorities, agencies, and other financial institutions, on fraudulent or illegal activity where appropriate.
  • Investigate identified activity and determine whether it is reportable or requires additional escalation, using standard criteria and/or independent judgment.
  • Complete required documentation and prepare and maintain appropriate records of investigations.

Benefits

  • Medical and prescription drug coverage, with a Health Savings Account feature
  • Dental and vision options
  • Employee and spouse/child life insurance
  • Short- and long-term disability protection
  • 401(k) with PNC match
  • Pension plan
  • Stock purchase plans
  • Dependent care reimbursement account
  • Back-up child and elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance, including select fully paid programs
  • Wellness program with financial incentives
  • Maternity and/or parental leave
  • Up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • 15 to 25 vacation days each year, depending on career level and years of service
  • Incentive-eligible compensation based on company, business, and/or individual performance
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