Detection & Investigation Associate
About The Position
The Detection & Investigation Associate works within PNC’s AML organization and is responsible for investigating and mitigating suspicious bank activity and helping control and prevent losses related to fraud, anti-money laundering, and organizational risk. Based on investigation findings and root causes, the associate helps develop and implement internal controls to identify suspicious or illegal activity and recover losses. The role identifies control gaps and enhancements that may have a significant monetary impact. The associate independently works with internal and external stakeholders—including local, state, and federal authorities, agencies, and other financial institutions—on matters involving fraudulent or illegal activity when appropriate. The role investigates identified activity, determines whether it is reportable or needs further escalation using standard criteria and/or independent judgment, and completes and maintains the required investigation documentation. This is a remote role for residents within one hour of a designated hub in Alabama, Ohio, Texas, North Carolina, Florida, or Pennsylvania. Remote work is subject to PNC approval and must be performed from a quiet, secure, confidential home workspace. Occasional in-office participation may be required based on business needs. The position is not available in all geographic areas. PNC will not sponsor employment visas or participate in STEM OPT for this position.
Requirements
- Typically, a university or college degree and at least 2 years of relevant professional experience are required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
- Bachelor’s degree listed under Education.
- Demonstrate appropriate knowledge, skills, and abilities for the role.
- Customer-focused approach, prioritizing customer needs and satisfaction in business decisions and customer solutions.
- Ability to assess and manage risks associated with business objectives and activities in support of PNC’s Enterprise Risk Management Framework.
- Residence within one hour of a designated hub in Alabama, Ohio, Texas, North Carolina, Florida, or Pennsylvania.
- If approved for remote work, ability to work from a quiet, secure, and confidential home-based workspace.
- No employment visa sponsorship or STEM OPT participation is available for this position.
Nice To Haves
- Analytical thinking
- Customer solutions
- Decision making
- Operational risks
- Problem resolution
- Researching
- Risk mitigation strategies
- Knowledge of anti-money laundering and sanctions policies and procedures
- Business ethics
- Business process improvement
- Decision making and critical thinking
- Effective communications
- Fraud detection and prevention
- Information capture
- Operational risk
- Problem solving
- Standard operating procedures
Responsibilities
- Investigate and/or mitigate suspicious bank activity.
- Help control and prevent losses related to fraud, AML, and organizational risk.
- Assist in developing and implementing internal controls based on root causes to identify suspicious or illegal activity and recover losses.
- Identify control gaps and opportunities for control enhancements.
- Work independently with internal and external stakeholders, including authorities, agencies, and other financial institutions, on fraudulent or illegal activity when appropriate.
- Investigate identified activity and determine whether it is reportable or requires additional escalation.
- Complete and maintain appropriate documentation of investigations.
Benefits
- Medical and prescription drug coverage, with a Health Savings Account feature, for eligible full-time employees
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child and elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs that are fully paid
- Wellness program with financial incentives
- Maternity and/or parental leave, depending on eligibility
- Up to 11 paid holidays each year, depending on eligibility
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year depending on career level and years of service
- Incentive-eligible compensation based on company, business, and/or individual performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
