Detection & Investigation Associate: FDO Treasury Management Fraud

PNC•Pittsburgh, PA

1d•$52,500 - $96,250•Onsite

About The Position

The Detection & Investigation Associate works within PNC's FDO Treasury Management Fraud organization to investigate and mitigate suspicious bank activity and prevent losses related to fraud, anti-money laundering (AML), and organizational risk. The role reviews customer cases, reports, and work for potential or actual losses; detects suspicious activity; researches bank activities and reports; analyzes findings; and recommends dispositions. It also identifies trends, control gaps, and enhancements, and escalates issues as appropriate. The associate performs investigations and determines whether activity is reportable or requires further escalation based on standard criteria and/or independent judgment. Based on root-cause findings, the role may assist in developing and implementing internal controls to detect suspicious or illegal activity and recover losses. The associate works independently with internal and external stakeholders, including authorities, agencies, and other financial institutions when appropriate, and prepares and maintains documentation of investigations and analysis. The position is listed in Pittsburgh, Pennsylvania; Birmingham, Alabama; Denver, Colorado; or an approved home location in Michigan. The posting describes PNC as an in-office company and indicates that work may be performed from an approved quiet, confidential home space, subject to geographic availability. The stated schedule is Monday through Friday, 12:00 p.m. to 8:30 p.m. Eastern Time. The role is incentive eligible. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Bachelor's degree; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
At least 2 years of relevant professional experience typically required at this level.
Demonstrated knowledge, skills, and abilities appropriate to the role.
Ability to assess and manage risks in alignment with PNC's Enterprise Risk Management Framework.
No required certifications.
No required licenses.

Nice To Haves

Analytical thinking
Customer solutions
Decision making
Operational risk knowledge
Problem resolution
Researching
Risk mitigation strategies
Knowledge of anti-money laundering and sanctions policies and procedures
Business ethics
Business process improvement
Critical thinking
Effective communications
Fraud detection and prevention
Information capture
Problem solving
Standard operating procedures

Responsibilities

Review and investigate customer cases, reports, and work for potential and actual losses.
Detect suspicious activity and control or prevent losses related to fraud, AML, and organizational risk.
Research and analyze bank activities and reports to identify possible fraudulent or suspicious activity and recommend a disposition.
Investigate identified activity and determine whether it is reportable or requires additional escalation, using standard criteria and/or independent judgment.
Assist in developing and implementing internal controls based on root-cause findings to identify suspicious or illegal activity and recover losses.
Identify control gaps, recommend enhancements, recognize trends, and escalate issues as appropriate.
Work independently with internal and external stakeholders, including local, state, and federal authorities, agencies, and other financial institutions, on matters relating to fraudulent or illegal activity when appropriate.
Prepare and maintain appropriate documentation of investigations and analysis.
Follow standards and procedures to mitigate fraud, AML, and other risk exposure and loss, and share best practices with team members and service partners.
May lead the work of and/or train detection and investigation staff.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plans
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service