Detection & Investigations Associate

PNC•Home Location-PA (PAH01), TX
•$52,500 - $105,200•Remote

About The Position

At PNC, the Detection & Investigations Associate works within the AML organization and is responsible for investigating and/or mitigating suspicious bank activity and controlling and preventing losses related to fraud, anti-money laundering, and organizational risk. Based on root-cause findings, the associate helps develop and implement internal controls to identify suspicious activity, prevent illegal activity, and recover incurred losses. The role identifies control gaps and enhancements that may have a significant monetary impact. The associate independently works with internal and external stakeholders, including local, state, and federal authorities, agencies, and other financial institutions, on matters involving fraudulent or illegal activity where appropriate. The role investigates identified activity, determines whether it is reportable or requires escalation based on standard criteria and/or independent judgment, completes required documentation, and maintains appropriate investigation records. This remote role is based in Alabama, Ohio, Texas, North Carolina, Florida, or Pennsylvania, and requires residence within one hour of a designated hub. Remote work is subject to approval and must be conducted from a quiet, secure, and confidential home workspace. Occasional in-office participation may be required based on business needs. The position is not available in all geographic areas. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

  • Typically, a university or college degree and 2 or more years of relevant professional experience; a comparable combination of education, job-specific certifications, and experience (including military service) may be considered in lieu of a degree.
  • Bachelor's degree listed as the education requirement.
  • Demonstrate appropriate knowledge, skills, and abilities for the role.
  • Residence within one hour of a designated hub in Alabama, Ohio, Texas, North Carolina, Florida, or Pennsylvania.
  • If approved for remote work, maintain a quiet, secure, and confidential home-based workspace.
  • No employment visa sponsorship or STEM OPT participation is available.

Nice To Haves

  • Analytical thinking
  • Customer solutions
  • Decision making
  • Operational risk
  • Problem resolution
  • Researching
  • Risk mitigation strategies
  • Knowledge of anti-money laundering and sanctions policies and procedures, business ethics, business process improvement, critical thinking, effective communications, fraud detection and prevention, information capture, and standard operating procedures

Responsibilities

  • Investigate and/or mitigate suspicious bank activity and control or prevent losses related to fraud, AML, and organizational risk.
  • Assist in developing and implementing internal controls, based on root-cause findings, to identify suspicious activity, prevent illegal activity, and recover losses.
  • Identify control gaps and enhancements, including those that may have a large monetary impact on the organization.
  • Work independently with internal and external stakeholders, including authorities, agencies, and other financial institutions, on matters related to fraudulent or illegal activities where appropriate.
  • Investigate identified activity and determine whether it is reportable or requires additional escalation, using standard criteria and/or independent judgment.
  • Complete required documentation and prepare and maintain appropriate records of investigations.
  • Focus on customer needs and satisfaction in business decisions and customer solutions.
  • Assess and manage risks associated with business objectives and activities in alignment with PNC's Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, including a Health Savings Account feature
  • Dental and vision options
  • Employee and spouse/child life insurance
  • Short- and long-term disability protection
  • 401(k) with PNC match
  • Pension and stock purchase plans
  • Dependent care reimbursement account
  • Back-up child and elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance, including select fully paid programs
  • Wellness program with financial incentives
  • Maternity and/or parental leave
  • Up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • 15 to 25 vacation days each year, depending on career level and years of service
  • Incentive eligibility, with payment based on company, business, and/or individual performance
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