Investigations Coordinator

Mosaic • Omaha, NE

5d • $60,000 - $65,000 • Remote

About The Position

The Investigations Coordinator independently owns and conducts complex internal investigations into allegations of abuse, neglect, and exploitation. The role covers the full investigation lifecycle, including defining case scope, conducting interviews with witnesses, victims, and alleged perpetrators, handling high-risk Sentinel Events, analyzing information, and preparing compliance reports. The coordinator presents findings to agency executives and General Counsel and works with federal, state, and law enforcement agencies. This is a remote, work-from-home position with 50%–75% regional travel for local operations and on-site casework. Primarily day hours are expected, with flexibility for some evening work based on active investigations and interview needs. The organization describes its culture as mission-driven and grounded in belonging, connection, faithfulness, and grit.

Requirements

• At least 3 years of administrative, organizational, or compliance experience.
• Ability to obtain Conducting Serious Incident Investigations / Level I certification within 12 months of hire.
• Absolute confidentiality.
• Calm demeanor during a crisis.
• Strong attention to detail.
• Flexibility to work some evening hours as required by investigations and interview schedules.
• Availability for 50%–75% regional travel.

Nice To Haves

• Healthcare or intellectual and developmental disabilities (I/DD) experience.
• Bachelor’s degree.
• Residence near the Chicago, Illinois area.

Responsibilities

• Own the full lifecycle of complex internal investigations, from defining scope through completion.
• Conduct high-stakes interviews with witnesses, victims, and alleged perpetrators.
• Manage multiple investigations simultaneously while maintaining precision and high standards.
• Analyze complex data and prepare high-level compliance reports.
• Present findings to agency executives and General Counsel.
• Collaborate with federal, state, and law enforcement agencies.
• Travel regionally to support local operations and conduct on-site casework.

What This Job Offers

• Job Type: Full-time