Desktop Engineer/Support
Cynet Systems•Lexington, KY
•Onsite
About The Position
This role involves providing technical support to agency users, both remotely and in person. The primary focus is on the installation, troubleshooting, and repair of hardware and software within a Windows-based environment. The position also requires basic network troubleshooting and maintaining high standards of customer service.
Requirements
- Minimum 1-2 years of experience directly related to desktop support.
- Experience with installation, troubleshooting, and repair in a Windows-based environment.
- Basic network troubleshooting skills.
- Possession of a valid driver's license.
- Strong customer service skills.
Nice To Haves
- Desktop Support
- Windows Environment
- Hardware Troubleshooting
- Software Installation
- Network Troubleshooting
- Customer Service
Responsibilities
- Interface with agency users remotely and in person to provide technical support.
- Perform installation, troubleshooting, and repair of hardware and software in a Windows environment.
- Execute basic network troubleshooting tasks.
- Maintain high standards of customer service during all user interactions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
