Desk Clerk - Hacienda Heights (Part-time, Swing Shift)

Mercy Housing•Richmond, CA

2d•$20 - $22•Onsite

About The Position

The Desk Clerk provides customer service to residents and monitors residents and visitors entering and leaving the building. The role supports building security by communicating with appropriate authorities and the property management team. This is an on-site position, and candidates with lived experience are encouraged to apply. The schedule is Wednesday and Thursday from 4 p.m. to midnight, and Saturday and Sunday from 8 a.m. to 4 p.m. Pay is $20.00–$22.00 per hour.

Requirements

High school diploma or equivalent.
General office experience.
Ability to work with diverse and vulnerable populations who have experienced homelessness.
Ability to answer telephone calls and greet residents and guests clearly.
Ability to treat a variety of people with respect and compassion.
Ability to maintain confidentiality.
Ability to decide when an incident is an emergency and take appropriate action.
Ability to write messages legibly.

Nice To Haves

Lived experience; candidates with lived experience are encouraged to apply.

Responsibilities

Provide customer service to residents.
Monitor residents and visitors entering and leaving the building.
Support building security by communicating with appropriate authorities and the property management team.
Answer telephone calls and greet residents and guests clearly.
Maintain confidentiality.
Determine when an incident is an emergency and take appropriate action.
Write messages legibly.
Treat a variety of people with respect and compassion.

Benefits

Early close Fridays, providing 3 paid hours off each Friday.
Early close prior to a holiday, providing 3 paid hours.
Several healthcare plans to choose from.
Dental plans, including plans covering orthodontia and a free basic dental option.
Vision coverage.
15 days of earned PTO during the first year.
12 company holidays and 2 floating holidays.
Paid time off between Christmas Day and New Year's Day.
Paid time off to volunteer.
Paid parental and caregiver leave.
Employer-paid life insurance.
403(b) plan with employer match.
Access to a free Employee Assistance Plan.
Pet insurance options.