Desk Clerk - Part-Time (Overnight Weekends)

Thresholds•Chicago, IL

9d•Onsite

About The Position

Thresholds is seeking a part-time overnight Desk Clerk to help ensure its locations are safe and welcoming for staff, clients, and guests. The Desk Clerk greets visitors, signs them in, and provides customer service while building cordial relationships with clients and contributing to a pleasant atmosphere. The role supports client recovery by communicating with clinical teams verbally and through records, and supports program operations by answering and transferring phone calls, sorting mail, and completing administrative tasks. Desk Clerks monitor security cameras and ensure doors are locked and closed. Paid training and professional development opportunities, including exposure to clinical skills, are available, with opportunities to grow administrative, leadership, or clinical skills. The schedule is Friday through Sunday, 9:00 PM to 7:30 AM. Thresholds is a mission-driven community mental health organization committed to an environment where employees feel valued and respected.

Requirements

Passion for mental health advocacy.
High school diploma or GED certificate.
At least 21 years old.
Reliable personal or public transportation to the work location.
Effective communication and relationship-building skills.
Attention to detail and dependability.

Responsibilities

Greet and sign in Thresholds clients, staff, and guests, and provide customer service.
Build cordial relationships with clients and contribute to a pleasant atmosphere in the building.
Monitor security cameras and ensure doors are locked and closed.
Communicate with clinical teams verbally and through records to contribute to client recovery.
Answer and transfer phone calls, sort mail, and complete other administrative tasks.

Benefits

Paid training and professional development.
Competitive pay of $19.00 per hour, with pay based on education, experience, and licensure.
$1,000 salary increase for LSW or LPC licensure.
$1,000 salary increase for CRSS.
Generous PTO.
Dental insurance.
Vision insurance.
Four medical insurance plans.
403(b) retirement plan with 3% employer match.
Employee assistance program (EAP).
Mileage reimbursement.
Cell phone reimbursement up to $50 per month.
Public service loan forgiveness.
Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC).
Reimbursement for licensure and licensure renewal.