Desk Assistant - RideNow Concord

RideNow Powersports • Concord, NC

2d

About The Position

RideNow Powersports in Concord is seeking a highly organized and dependable Desk Assistant to support dealership operations. The position supports sales and accounting teams by helping ensure deals are processed accurately, inventory and title records are maintained, and internal teams and customers receive timely service. Generous training pay and a collaborative, team-first work environment are offered.

The Desk Assistant reviews sales deal jackets, submits funding packages, registers warranties, applies applicable rebates and incentives, maintains forms and documents, processes titles through the WebDealer system, tracks inventory and title documentation, and assists with customer notifications and lien payoff follow-up. The role also provides clerical and administrative support as needed.

Applicants must pass pre-employment screening, including a background check, MVR, and drug testing.

Requirements

• At least 1 year of experience in a dealership or similar administrative role.
• Strong attention to detail and excellent organizational skills.
• Ability to multitask in a high-volume environment.
• Clear verbal and written communication skills.
• Comfort using dealership systems and standard office software.
• Proactive, team-oriented, and adaptable to changing priorities.
• Must be able to sit for prolonged periods at a workstation.
• Must pass pre-employment screening, including a background check, MVR, and drug testing.

Responsibilities

• Review sales deal jackets for accuracy, completeness, and required signatures.
• Submit funding packages and follow up to support timely processing.
• Register warranties and apply applicable rebates, incentives, and bonuses.
• Keep the sales desk stocked with required forms and documents.
• Process and manage titles through the WebDealer system.
• Track and manage dealership inventory and title documentation.
• Notify customers when license plates are available or have been mailed.
• Monitor and track lien payoffs to ensure proper documentation and follow-through.
• Coordinate with sales and accounting departments to support operational needs.
• Assist with other clerical or administrative tasks as needed.

Benefits

• Competitive healthcare benefits.
• Employer-paid life and short-term disability insurance.
• Generous paid time off and vacation plan.
• Employee discounts on powersports vehicles, parts, and merchandise.
• Growth opportunities within a national dealership network; the company promotes from within.
• Generous training pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed