Assistant Manager - Concord Mills, Hollister

Abercrombie & Fitch•Concord, NC

About The Position

The Assistant Manager is a multifaceted role combining business strategy, operations, creativity, and people management. The position drives sales results through business analysis and best-in-class customer service, oversees daily store operations, and promotes efficiency across store processes. Assistant Managers contribute creative expertise through floorset updates, styling recommendations, and product knowledge, while leading recruiting, training, team engagement, and employee development. The role offers opportunities for career growth and advancement into future store leadership.

Requirements

Bachelor’s degree or one year of supervisory experience in a customer-facing role.
Maintain a strong customer focus.
Knowledge of current fashion trends.
Drive to achieve results and exhibit a strong work ethic.
Strong communication and interpersonal skills.
Team-building skills and the ability to coach others.
Take initiative and demonstrate confidence.
Balance multiple tasks while being detail-oriented.
Engage in applied learning and proactive thinking.
Ability to work in a fast-paced and challenging environment.

Responsibilities

Perform opening and closing routines.
Supervise the sales floor and stockroom to ensure excellent customer service and seamless operations.
Conduct staffing and scheduling operations and manage payroll.
Train and develop non-management staff.
Demonstrate product knowledge and brand awareness while driving sales.
Build and maintain visual displays.
Analyze reporting to inform decision-making.
Protect store assets and perform inventory control.
Operate register and point-of-sale systems.
Fulfill omnichannel orders.
Represent the brand and exemplify company culture and values.