Designer

Floor & Decor • Fairfield, CT

10d

About The Position

Floor & Decor Designers provide consultative design services from project start to finish, building customer relationships and brand loyalty. They meet with customers, understand their project needs, explain project requirements, and develop creative design concepts suited to each customer’s personal style, lifestyle, and budget. Designers advise customers on tile, wood, stone, and accessories for residential and commercial projects, and design and sell complete, functional, aesthetically appealing solutions.

The role manages multiple customer projects through all phases, coordinating with store leadership and employees from inquiry through installation. Designers use company communication tools and design applications, support store goals and initiatives, and keep current with design trends in their market. The position may involve limited travel by car and work in a warehouse environment with moving vehicles and moderate to noisy conditions.

Requirements

• At least one year of interior design experience or prior retail/sales experience.
• Proficient in basic mathematical skills.
• Self-motivated and able to multitask in a fast-paced environment.
• Excellent verbal, written, and interpersonal communication skills.
• Basic computer knowledge, including the Microsoft Office suite.
• Internal candidates must have 12 months of experience in a design consultant position.

Nice To Haves

• A degree in Design is a plus.
• Knowledge of hard surface flooring is a plus.

Responsibilities

• Greet store customers helpfully and support walk-in design needs.
• Schedule design appointments for existing and potential customers.
• Develop clientele through networking, referrals, and leads generated within the store.
• Advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing solutions.
• Manage multiple simultaneous customer projects through all phases, ensuring accuracy, timeliness, follow-up, and clear communication.
• Use company communication tools and email consistently and proficiently.
• Collaborate and communicate with store leadership and employees to manage projects from inquiry through installation and achieve sales and other goals.
• Support company initiatives and goals by modeling and coaching best practices with store employees.
• Engage with current and emerging design trends in the market.
• Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
• Perform other duties as assigned.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays and a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed