About The Position

The Designated Selling Associate (DSA) is a fashion-focused salesperson who drives sales for Nordstrom while representing the Akris Punto brand. This role emphasizes one-on-one customer service, product knowledge, merchandising, and selling. The associate builds relationships with new and existing customers, understands brand performance, and educates colleagues about brand trends, products, and style. The work schedule varies by week according to business needs.

Requirements

  • Excellent communication and interpersonal skills to establish rapport and cultivate customer relationships.
  • Ability to excel in a competitive team environment.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.
  • Ability to read sales reporting in relation to goals.
  • Ability to educate customers about new and emerging brands and make suggestions suited to their needs.
  • Confidence with high and low price points and the ability to explain an item's value and how it complements a customer's wardrobe.
  • Strong understanding of customers' overall wardrobes and style, along with the organization needed to follow up strategically and advise them on wardrobe needs.
  • Physical ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped merchandise, including reaching and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Set and achieve sales goals for in-store and digital selling using selling tools, including text, social media, and reservations.
  • Build lasting relationships with customers and drive predictable business through appointment-based selling during event and non-event periods.
  • Provide honest, confident guidance to customers about style, fit, and how products fit into their wardrobes.
  • Develop fashion and product knowledge by attending meetings and trainings.
  • Build relationships with other DSAs, Stylists, and surrounding departments, including conducting DSA-run product knowledge meetings.
  • Provide the Department Manager with valid product feedback to help improve the assortment received at the store.
  • Help keep the department customer-ready through stocking, re-merchandising, display upkeep, price markdowns, merchandise transfers, and cleaning.
  • Grow sales by opening new Nordstrom Rewards program accounts.
  • Remain flexible and occasionally perform work or duties in a department or brand other than the one originally hired into.

Benefits

  • Medical, vision, and dental benefits
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Position may be eligible for performance-based incentives or bonuses
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