Design Specialist-Houston Uptown Park Blvd

MillerKnoll•Houston, TX
•Onsite

About The Position

Design Within Reach is seeking a creative, design-savvy sales professional to deliver exceptional client experiences in its Houston Uptown Park Blvd store. The Design Specialist combines interior design knowledge with consultative selling to represent designers and brands such as Charles and Ray Eames, Herman Miller, and Knoll. The role builds lasting relationships with clients and the local design community and contributes to the store’s sales and overall success. The position reports directly to the General Manager. The work includes personalized design consultations, product selection, space planning, styling, client lifecycle management using CRM tools, visual merchandising, and ongoing product and industry learning. The specialist may also conduct in-home consultations and attend off-site meetings with trade clients. Weekend and holiday availability is required.

Requirements

  • Passion for modern interiors and a design-savvy approach to sales.
  • Skills in client needs assessment, problem-solving, and relationship building.
  • Proficiency with Microsoft Office and design tools such as SketchUp, AutoCAD, or similar.
  • Ability to lift over 40 lbs.
  • Ability to work in a fast-paced, team-oriented environment.
  • Availability to work weekends and holidays.

Nice To Haves

  • Experience in retail sales, design consulting, or customer success.
  • Background in interior design, architecture, or a related field.

Responsibilities

  • Deliver personalized design consultations and solutions tailored to client needs.
  • Build and maintain relationships with clients, trade professionals, and the local design community.
  • Meet and exceed sales goals and KPIs, including revenue targets, conversion rates, and client retention metrics.
  • Guide clients through product selection, space planning, and styling using design expertise.
  • Manage the full client lifecycle using CRM tools and outreach strategies to exceed sales goals.
  • Maintain visual merchandising standards and contribute to the store’s aesthetic.
  • Stay current on product knowledge, design trends, and industry developments through training and self-study.
  • Conduct in-home consultations and attend off-site meetings with trade clients as needed.

Benefits

  • Competitive hourly base with uncapped commission on shipped items.
  • Performance-based bonus plan.
  • Medical, dental, and vision insurance.
  • Paid vacation, holidays, and parental leave.
  • Commuter benefit up to $150 per month.
  • 401(k) with 4% company match.
  • Generous employee discounts.
  • Ongoing professional development opportunities.
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