Assistant Manager - Asheville, NC @ Regent Park Blvd

Tidal Wave Management•Asheville, NC
•Onsite

About The Position

The Assistant Manager shares and assists with responsibility for the site’s facility and operations. This role helps achieve volume, revenue, and profitability goals through a disciplined, results-oriented approach, and leads by example while working alongside the team. It offers professional development opportunities and a potential path to higher-level management positions. The position combines administrative tasks with hands-on operational duties in an outdoor, fast-paced environment. The Assistant Manager helps lead a team of 10–15 employees, supports training and development, provides friendly and high-quality guest service, performs limited administrative work and equipment checks, and maintains the facility, landscaping, and equipment rooms. The role may require work outside normal business hours, including evenings and weekends, and occasional driving for company business.

Requirements

  • At least 2 years of leadership experience.
  • Quick problem-solving and decision-making skills.
  • Ability to stand, walk, and move continuously for extended periods, up to 8–10 hours per shift.
  • Ability to bend, kneel, reach, stoop, climb, and crouch as required.
  • Ability to regularly lift, carry, push, or pull up to 50 pounds, and occasionally more with assistance.
  • Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
  • Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
  • Comfort working in varying outdoor weather conditions, including heat, cold, humidity, and rain.
  • Ability to work around water, cleaning chemicals, noise, and moving mechanical equipment.
  • Ability to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
  • Willingness to work outside normal business hours, including evenings and weekends, based on company needs.
  • Valid driver’s license and compliance with company driving standards.
  • Drug screen and background check required per state guidelines.

Nice To Haves

  • Mechanical inclination and experience preferred.
  • Restaurant management experience is ideal; related skill sets are transferable.

Responsibilities

  • Assist in leading a team of 10–15 employees and foster a culture of teamwork and fun.
  • Provide guests with an exceptional experience through quality, friendly service.
  • Assist with limited administrative work and quick equipment checks.
  • Assist in training and developing employees in every position.
  • Maintain a clean and organized facility, landscaping, and equipment rooms.
  • Help achieve established volume, revenue, and profitability goals.
  • Perform duties safely and effectively in a fast-paced, team-oriented setting.
  • Drive occasionally for company business when required, using a company, rental, or personal vehicle.

Benefits

  • Competitive hourly pay with the opportunity to earn weekly commission.
  • Schedule designed to support work-life balance.
  • Flexible scheduling with 35–45 hours per week.
  • Opportunity for growth and development within Tidal Wave.
  • Paid time off, based on company policy.
  • Eligibility for health, dental, and vision coverage, subject to a 30-day waiting period.
  • Eligibility for a 401(k), subject to plan terms.
  • Eligibility for life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental coverage, subject to a 90-day waiting period.
  • Company-paid holidays.
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