Assistant Manager - Asheville, NC @ Regent Park Blvd

Tidal Wave Auto Spa•Asheville, NC
•Onsite

About The Position

The Assistant Manager shares and supports responsibility for a Tidal Wave Auto Spa site’s facility and operations. The role helps achieve volume, revenue, and profitability goals by leading from the front line and working alongside the team. It offers an opportunity to lead a team, develop professionally, and pursue advancement to higher-level management positions. The position combines administrative tasks with hands-on operational duties in a fast-paced outdoor environment. The Assistant Manager helps lead a team of 10–15 employees, provides friendly, quality service to guests, assists with employee training and development, performs limited administrative work and quick equipment checks, and maintains the facility, landscaping, equipment rooms, and equipment. The schedule is described as flexible and designed to support work-life balance, typically 35–45 hours per week. Work outside normal business hours, including evenings and weekends, may be required based on company needs.

Requirements

  • At least 2 years of leadership experience.
  • Quick problem-solving and decision-making skills.
  • Ability to stand, walk, and move continuously for extended periods, up to 8–10 hours per shift.
  • Ability to bend, kneel, reach, stoop, climb, and crouch frequently.
  • Ability to regularly lift, carry, push, or pull up to 50 pounds, and occasionally more with assistance.
  • Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
  • Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
  • Ability to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
  • Willingness and ability to work in varying outdoor weather conditions, including heat, cold, humidity, and rain.
  • Ability to work safely and effectively in a fast-paced, team-oriented environment.
  • Comfort with regular exposure to water, cleaning chemicals, noise, and moving mechanical equipment.
  • A valid driver's license and compliance with company driving standards are required for occasional company-business driving.
  • A drug screen and background check are required per state guidelines.

Nice To Haves

  • Mechanical inclination and experience are preferred.
  • Restaurant management experience is ideal; related skills are described as easily transferable.

Responsibilities

  • Assist in leading a team of 10–15 employees and fostering a culture of teamwork and fun.
  • Help achieve established volume, revenue, and profitability goals.
  • Provide guests with exceptional service that is friendly and high quality.
  • Assist with employee training and development across positions.
  • Perform limited administrative work and quick equipment checks.
  • Maintain a clean and organized facility, landscaping, equipment rooms, and equipment.
  • Work hands-on alongside the team in a fast-paced operational setting.
  • Occasionally drive for company business when required, using a company, rental, or personal vehicle.

Benefits

  • Competitive hourly pay with the opportunity to earn weekly commission.
  • Flexible scheduling, typically 35–45 hours per week.
  • Opportunities for growth and development within Tidal Wave.
  • PTO according to the company’s PTO policy.
  • Eligibility for health, dental, and vision coverage, subject to a 30-day waiting period.
  • Eligibility for a 401(k), subject to plan terms.
  • Eligibility for life insurance, short- and long-term disability, hospital indemnity, critical illness, and accident coverage, subject to a 90-day waiting period.
  • Company-paid holidays.
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