Assistant General Manager (06674) - 2312 Houston Blvd

Domino's Corporate•South Houston, TX

About The Position

The Assistant General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and follows all company policies and procedures, while overseeing staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, customer service, attendance, and profitability. The position also performs general store-team duties as needed, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires sound judgment, math skills, multitasking, communication, and the ability to work with people and meet quality standards.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers and process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable transportation to and from work.
  • Must be able to perform duties in conditions involving varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Must be able to talk and hear on the telephone and use near, mid-range, depth, far, and night vision as applicable to store tasks and driving.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures, expecting the same of the team.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, and cleanliness.
  • Provide great customer service.
  • Support attendance and punctuality standards.
  • Contribute to marketing and profitability.
  • Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility as needed.

Benefits

  • Flexible work environment.
  • On-the-job orientation and training.
  • Opportunities for advancement, including paths to general manager, franchisee, or Manager Corporate Operations.
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