Design Sales Consultant, Ann Sacks

Kohler Co.•Seattle, WA

6d•Onsite

About The Position

Ann Sacks is a luxury interiors brand specializing in tile and stone, with a rich history spanning over four decades. The company sources the finest materials globally to create an extensive portfolio that embodies luxury. Ann Sacks has expanded its offerings beyond tiles to include slabs, stone furniture, fireplaces, baths, and home accessories. With 21 showrooms across North America, the brand is a premier destination for designers and homeowners seeking to elevate their living spaces. The Design Sales Consultant (DSC) is central to Ann Sacks' success in the luxury interiors market. DSCs are responsible for inspiring top designers and influencers to utilize Ann Sacks products in their projects, driving sales through engaging interactions and business development. This role involves leveraging showrooms, collaborating with trade professionals, and making virtual presentations. DSCs are expected to cultivate a strong book of business with existing and potential clients within their assigned territories or segments. Success is measured by achieving sales goals, ensuring client satisfaction, and upholding the brand's reputation.

Requirements

Minimum 2 years’ sales experience required.
Experience with Windows operating systems and intermediate skills with MS Office suite are required.
Curiosity, creativity, and passion for design, architecture, art, or fashion are drivers of success!
Demonstrated organizational and collaborative skills with advanced verbal and written communication skills to engage with clients.
Exemplary customer service skills in support of long-term business development.
Driven, goal-oriented individuals with a business owner mentality and desire to win are most successful in this role.
Frequent lifting of tile samples & boards, up to 20 pounds throughout the day.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Nice To Haves

Prior experience in interior or architectural design or luxury retail sales is strongly preferred.
Coursework, certificate or degree in interior design, business management, or marketing is preferred but not required.
Experience with Salesforce or a CRM program is highly preferred.

Responsibilities

Maintain and grow sales with dedicated architect and interior design firms within your assigned territory.
Conduct a minimum of 15 presentations or lunch and learns per month, typically outside of the showroom.
Develop new relationships and business for Ann Sacks to meet/exceed sales goals.
Make outside sales calls to develop and grow client base, promoting brand awareness and new products.
Demonstrate persistence and tenacity to reactivate dormant accounts, follow up on leads, and develop a healthy pipeline of business.
Network with the professional trade through involvement in associations, meetings and events; including in-store events.
Contribute to an inclusive, welcoming, and gracious work environment for colleagues and clients.
Offer prompt, friendly, and gracious service, balancing appointments and walk-in traffic to ensure client satisfaction and deliver sales results.
Maintain an organized and aesthetically pleasing showroom environment.
Conduct outside sales calls, with a focus on targeted top-selling and high-potential accounts, marketing new and featured products.
Leverage Salesforce to manage customer relationships, interactions, leads and opportunities to demonstrate an accurate pipeline.
Follow up on leads / quotes regularly to close business, processing paperwork accurately.
Create and execute marketing plans and in-store events.
Collaborate with Customer Care team to track orders and ensure quality service.
Develop detailed knowledge of all product lines and features, utilizing internal resources and peer network to establish expertise.
Participate in internal training sessions and online learning to enhance product knowledge, and job skills such as presenting, negotiating, and closing sales.