Design Consultant

Waterworks • San Francisco, CA

36d • $63,000 - $69,000 • Hybrid

About The Position

Waterworks is a renowned brand with over 40 years of experience in designing exquisite fittings, fixtures, hardware, and more for the bath and kitchen. The company is known for its presence in inspiring homes and hotels and aims to be a participant in exceptional design moments. They foster a collaborative and creative environment that values team contributions and empowers associates with extensive training, career growth, competitive salaries, bonus potential, and a comprehensive benefits package. This includes medical/dental/vision insurance, a 401k retirement savings plan, generous PTO, summer half days, a volunteer day, and observance of federal holidays plus a floating holiday.

Requirements

• A hunter mentality—you’re energized by goals, driven by results, and fearless in pursuing new business.
• A consultative sales style—you listen, understand, and deliver solutions that exceed expectations.
• A strong presence in both showroom and field settings, with excellent communication and follow-up skills.
• A passion for design, luxury, and creating exceptional client experiences.
• 3+ years of outside/inside sales and/or business development experience in the high-end, luxury brand environment.
• Proven track record of consistently meeting or exceeding sales and marketing quotas and goals.
• Success with developing new business.
• Exceptional communications skills, both verbal and written.
• Digitally savvy.
• Ability to listen and translate client’s needs into sales.
• Strong persuasion, negotiation skills and the ability to influence others; close sales transactions/deals.
• Self-motivated and possess the ability to manage multiple tasks and projects simultaneously.
• Proficient in Microsoft Office Suite; CRM and other sales tracking tools.
• Ability to market outside of the showroom up to 50% of week.

Nice To Haves

• Plumbing and/or tile industry experience preferred.
• Licensed to drive preferred.

Responsibilities

• Engage clients in the showroom with a polished, consultative approach that turns inspiration into action.
• Pursue outside sales opportunities—prospect, network, and build relationships with key decision-makers in the design community.
• Own your book of business with full accountability for growth, profitability, and client satisfaction.
• Deliver tailored solutions that reflect each client’s vision, backed by deep product knowledge and design expertise.
• Act as a brand ambassador, representing our values and elevating every interaction with professionalism and passion.
• Market Waterworks brand and products to your assigned Waterworks client list, and client leads provided by the company. Generally, all marketing is to the trade.
• Meet or exceed assigned marketing, quote, order and sales goals.
• Cultivate and expand relationships with clients by deeply understanding their needs and presenting compelling solutions.
• Actively pursue new clients through social media, networking, territory outreach, and leveraging existing contacts.
• Develop and execute a marketing plan that generates leads, project quotes, and sales.
• Meet with clients in their offices, virtually or in-showroom to confidently pitch Waterworks products to secure orders.
• Manage all phases of client projects including initial meetings, product specification and selection, providing quote and pricing, following up to close sale and take payment.
• Provide monthly/weekly updates to your manager: pipeline and project status, marketing activities using CRM.
• Provide a superior client experience to enhance long-term relationships, brand loyalty, and increase market share.
• Actively participate in industry and showroom events; i.e. networking events, CEU presentations, lunch and learns, etc.
• Other projects and activities as needed to drive sales and/or grow market share.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k retirement savings plan
• Generous PTO program (vacation, personal and sick time)
• Summer half days
• Volunteer day
• Observes at least 8 federal holidays throughout the calendar year plus a floating holiday
• Competitive salaries
• Bonus potential
• Commission plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed