DESIGN CONSULTANT

Bassett Furniture•Dulles, VA

About The Position

Bassett Furniture Design Consultants build meaningful, long-term customer relationships through relationship-based selling, interior design consultations, and makeovers. They develop comprehensive knowledge of furniture construction and design trends, and use that knowledge to create and present product and design solutions suited to customers’ tastes, lifestyles, and investment ranges. The position combines design work with commissioned retail sales and customer service, including virtual appointments and live chats, as well as visits to customers’ residences and businesses. Bassett provides in-depth training in product knowledge, sales techniques, design skills, and client development through online classes, videos, hands-on activities, and one-on-one coaching. Continuing learning opportunities and Interior Design certification training are also offered. Compensation is commission-based, with additional bonus opportunities. The posting states that experienced Design Consultants average $70,000–$105,000 per year, while corporate top writers can earn up to $135,000 per year. Bassett describes itself as a furniture brand with a heritage dating to 1902, known for custom furniture and focused on innovation in furniture retailing. The company offers opportunities for growth and advancement and states that it is an equal opportunity and affirmative action employer.

Requirements

Passion for design.
Strong drive to meet or exceed sales goals.
Ability to discern and coordinate colors and textures.
Excellent communication and interpersonal skills.
Friendly, outgoing personality and positive outlook.
Self-motivation in working with clientele.
Computer proficiency.
Desire to learn.
Proven track record of success in sales.
Polished image and career-minded professionalism.
Ability to listen and translate customer preferences into design choices.
Willingness to work weekends and holidays.
Willingness to work in a commissioned sales environment.
Commitment to being a supportive team member.
Ability to thrive in a varied-paced retail environment.
Ability to drive to customers’ residences and businesses for makeovers.
Ability to conduct virtual appointments and live chats.

Responsibilities

Build meaningful and long-term customer relationships.
Use relationship-selling techniques in interior design consultations and makeovers to maximize sales opportunities.
Create, present, and sell product and design solutions.
Engage customers to determine their needs based on taste, lifestyle, and investment range.
Drive to customers’ residences and businesses for makeovers.
Conduct virtual appointments and live chats.
Develop knowledge of furniture construction and design trends.