Design Consultant I

Porcelanosa•Denver, CO
•$25 - $27•Onsite

About The Position

Porcelanosa is hiring a full-time Design Consultant to help customers in its showroom select tile, bath, and kitchen products. The role combines design guidance, product recommendations, sales, and customer service. The consultant assesses customers’ design needs, advises on color, texture, lighting, and layout, and recommends products that suit their budgets. They create design plans and presentations using CAD software and provide accurate pricing and product information. The Design Consultant builds lasting customer relationships to encourage repeat business and referrals, prepares quotes and proposals, and explains sales and delivery information. The role also involves answering incoming showroom calls, documenting and processing customer complaints, keeping displays and the showroom organized, monitoring inventory and placing orders as needed, and staying current on design trends and product offerings. Other duties may be assigned. The position is not remote. It has 8-hour shifts, with weekends required; the listed schedule is 8:45 a.m. to 5:15 p.m. The physical requirements include prolonged standing and walking, bending, stooping and reaching, handling samples and operating a computer, reviewing detailed design and product information, and lifting or moving materials and samples up to 25 pounds. Employment is contingent on proof of legal authorization to work in the United States, confirmed through E-Verify within three business days of the hire date.

Requirements

  • At least 2 years of experience in a design consulting or sales role.
  • Excellent communication and customer service skills, with a proven ability to close sales.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented and able to multitask.
  • Positive attitude and strong work ethic.
  • Ability to meet the role’s physical demands, including lifting or moving materials and product samples up to 25 pounds.

Nice To Haves

  • Associate degree in Interior Design, Architecture, or a related field.

Responsibilities

  • Consult with showroom customers to assess design needs and recommend tile, bath, and kitchen products.
  • Advise customers on design elements such as color, texture, lighting, and layout, and recommend products within their budgets.
  • Create design plans and presentations using CAD software, with accurate pricing and product information.
  • Build customer relationships to encourage long-term partnerships, repeat business, and referrals.
  • Keep the showroom organized and visually appealing, and ensure products are properly displayed and stocked.
  • Monitor inventory levels and place orders as necessary.
  • Stay up to date on design trends and product offerings.
  • Handle incoming showroom calls and document and process customer complaints.
  • Prepare price quotes and proposals and provide information about sales and delivery.
  • Perform other duties as assigned.

Benefits

  • Base salary plus commission opportunities
  • 100% 401(k) match up to 4%
  • Three-tier medical insurance
  • Two-tier dental insurance
  • Vision insurance
  • Health Savings Account
  • Flexible Spending Accounts
  • Short-term and long-term disability insurance
  • Employer-paid life insurance
  • Voluntary employee, spouse, and child life insurance
  • Critical illness, hospital indemnity, and accident insurance
  • $3,000 tuition reimbursement
  • Paid time off
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