Design Consultant - Houston

Tilebar | Soho Studio LLC•Houston, TX

15d•$60,000 - $65,000•Onsite

About The Position

TileBar is seeking an enthusiastic, service-driven Showroom Design Consultant to serve homeowners, designers, architects, contractors, and installers in its Houston showroom. The consultant provides personalized service and expert advice, helping clients select tile and other materials for residential and commercial projects. The position offers a competitive compensation package with a base salary and commission incentives. The consultant manages client engagement and design consultations, recommends products, creates custom room packages and design boards, and maintains current knowledge of TileBar products, brand values, and industry trends. The role also handles sales activities from quoting through order fulfillment, purchase orders, and sample requests, while tracking activity in the CRM. The consultant collaborates with the local showroom team and colleagues across the organization to support brand standards and efficient order processing and delivery, and builds lasting client relationships while representing TileBar positively.

Requirements

High school diploma or equivalent.
3–5 years of sales or customer service experience.
Ability to meet and exceed sales targets and KPIs through consultative selling.
Strong relationship-building skills and a customer-first approach.
Ability to guide clients through product selection, project planning, and design solutions.
Exceptional verbal and written communication skills.
Willingness to learn and stay current on product specifications, installation methods, and design trends.
Ability to present and recommend products tailored to client needs.
Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
Strong math and problem-solving skills for order processing, quoting, and pricing.
Strong time management and multitasking abilities in a fast-paced showroom environment.
Ability to work independently and collaboratively within a sales team.
Excellent interpersonal skills and a proactive, solution-oriented approach.
Flexibility to work retail hours, including weekends, evenings, and special events as needed.
Ability to lift up to 25 lbs. for sample movement and showroom maintenance.
Occasional travel for market events, training, or showroom openings.

Nice To Haves

Bachelor’s degree.
Sales or customer service experience in retail, showroom, or luxury sales environments.
Experience in tile, natural stone, textiles, furniture, building materials, or supply chain industries.
Knowledge of tile, stone, and flooring materials, including product applications and industry trends.
Experience with SalesPad, Magento, Salesforce, or similar CRM systems.
Familiarity with logistics and supply chain processes.

Responsibilities

Serve as the primary client contact, provide expert advice, respond to inquiries, and resolve issues promptly and professionally.
Curate materials and recommend products for residential and commercial applications.
Create custom room packages and design boards based on clients’ needs and preferences.
Maintain and share in-depth knowledge of TileBar products, brand values, and industry trends.
Manage the sales process, including quoting, order fulfillment, purchase orders, and sample requests.
Log and track sales activities in the CRM system.
Collaborate with the local team to uphold brand standards and work across the organization to ensure timely order processing and delivery.
Build and maintain long-term client relationships to encourage loyalty and repeat business.
Represent TileBar’s brand, culture, values, and commitment to customer service in all interactions.
Perform additional duties as requested.