Deputy Director of Quality Management

State of Illinois•Springfield, IL

10d•$139,200 - $163,200•Onsite

About The Position

The Division of Behavioral Health and Recovery is seeking an energetic, self-motivated professional to serve as Deputy Director of Quality Management for State-Operated Psychiatric Hospitals. The position organizes, plans, executes, controls, and evaluates ongoing monitoring of quality-of-life and quality-of-care outcomes for individuals receiving services at the hospitals. It also develops the structure and productivity indicators for staff responsible for quality monitoring. The Deputy Director serves as a policy-making official and full-line supervisor, provides administrative direction and supervision to professional staff, and acts as a key liaison with internal and external agencies and partners. The role oversees data collection and analysis, critical-incident review, corrective processes, and hospital problem-solving strategies related to patient safety. This is a salaried, full-time term appointment for four years, which may be renewed for successive four-year terms at the Director’s discretion. The position is fully in-office in Springfield, Illinois, Monday through Friday, 8:30 a.m. to 5:00 p.m., with a one-hour unpaid lunch. Travel is required. The anticipated salary is $11,600–$13,600 per month ($139,200–$163,200 per year).

Requirements

Master’s degree in social work from an accredited school of social work.
Four years of progressively responsible clinical or administrative experience in a public or private mental health service organization related to quality management or improvement functions.
Valid and current Illinois Department of Financial and Professional Regulation license as a Clinical Social Worker.
Ability to travel in the performance of job duties.
Ability to pass the IDHS background check.
Ability to pass a drug screen for drugs prohibited from recreational use under Illinois law.

Nice To Haves

Five years of professional experience working with accreditation and certification bodies such as The Joint Commission (TJC) or the Commission on Accreditation of Rehabilitation Facilities (CARF).
Five years of professional experience developing, maintaining, and managing quality-assurance methods and processes by determining objectives, setting specifications, and assessing results.
Five years of professional experience organizing, administering, and evaluating ongoing services in a multidisciplinary operation.
Five years of professional experience formulating and implementing policies and procedures for individuals transitioning into community settings for a public or private organization.
Five years of professional experience developing and evaluating systems to collect and organize data for measuring performance indicators related to services or community-provider services for a public or private organization.
Five years of professional supervisory experience, including assigning work, guiding subordinates, recommending counseling or discipline under collective bargaining agreements, training staff, and approving time off.

Responsibilities

Serve as Deputy Director of Quality Management.
Serve as a policy-making official.
Serve as the IDHS point of contact to help address concerns between DBHR hospitals and OIG, Equip for Equality, Guardianship and Advocacy, Human Rights Authority, accreditation and certification agencies, community partners, and the Office of the Auditor General.
Design data collection systems to collect quality indicators, determine consumer outcomes, report outcomes, analyze trends, collect and review critical incidents, and monitor corrective processes.
Serve as a full-line supervisor.
Serve as the primary liaison with the IDHS Agency Safety Office (ASO).
Monitor SOPH problem-solving strategies when situational challenges impede or interfere with patient safety.
Provide administrative direction and supervision to professional staff engaged in formulating and implementing departmental quality-improvement policies, procedures, and strategies.
Perform other duties as required or assigned that are reasonably within the scope of the listed duties.

Benefits

Pension program.
Group health, life, dental, and vision insurance.
Three paid personal business days annually.
Twelve paid sick days annually, with unused sick days carrying over from year to year.
Ten to 25 days of paid vacation annually, with 10 days in the first year of employment.
Thirteen paid holidays annually, and 14 in even-numbered years.
Flexible work schedules when available and dependent upon position.
Twelve weeks of paid parental leave.
Deferred Compensation Program supplemental retirement plan.
Optional pre-tax Medical Care Assistance Plan (MCAP) and Dependent Care Assistance Plan (DCAP).
Eligibility for the Federal Public Service Loan Forgiveness Program.
Eligibility for GI Bill training or apprenticeship benefits for qualifying veterans.
Five percent salary differential for bilingual positions.
Commuter Savings Program for Chicago employees.