Deputy Director of Payment Systems

City of New York•New York City, NY

7d•Onsite

About The Position

The New York City Department of Design and Construction (DDC) is seeking a Deputy Director of Payment Systems in its Technology and Innovation (T&I) Division. DDC is the City’s primary capital construction agency, delivering public buildings and infrastructure throughout the five boroughs. T&I provides the agency’s technology operations and leads modernization initiatives across its network, service delivery, and application development units. Reporting to the Associate Commissioner of Application Development, the Deputy Director will lead day-to-day management of the applications and integrations that support DDC payment processes, from invoice and requisition intake through review, approval, and processing in City financial systems. The position sets priorities for system enhancements and fixes, directs staff and consultants, and serves as Application Development’s primary liaison to DDC finance, audit, and program units on payment technology. It is accountable for system reliability, data integrity, compliance with City fiscal and audit requirements, and modernizing payment workflows to reduce processing times for vendors and consultants. The position is full-time, 35 hours per week, at 30-30 Thomson Avenue, Long Island City, NY 11101. Applicants must be permanent in the Computer Specialist (Software) title or reachable on the open-competitive list (exam #5056). The posting provides qualifying education and experience pathways for the Computer Specialist (Software) title, including software application experience and project-leader or major-contributor experience. Educational credentials must be from a U.S. Department of Education-recognized accredited institution; foreign credentials require independent equivalency verification.

Requirements

Must be permanent in the Computer Specialist (Software) title or reachable on the open-competitive list (exam #5056).
Qualification pathway: a baccalaureate degree from an accredited college, including or supplemented by 24 semester credits in computer science or a related computer field, and two years of satisfactory full-time software experience in a listed software-related area, including one year as a project leader or major contributor on a complex project.
Alternative qualification pathway: a four-year high school diploma or equivalent and six years of satisfactory full-time software experience in a listed software-related area, including one year as a project leader or major contributor on a complex project.
A satisfactory combination of education and experience equivalent to either qualification pathway may be accepted. College education may substitute for up to two years of experience under the high-school pathway; 60 semester credits equal one year of experience. A master’s degree in computer science or a related computer field may substitute for one year of required experience under either pathway.
All candidates must have a four-year high school diploma or equivalent and at least one year of satisfactory full-time software experience as a project leader or major contributor on a complex project.
Candidates must explain in detail how their experience qualifies as project-leader or major-contributor experience.
Computer operations, technical support, quality assurance, hardware installation, help desk, and end-user experience are not accepted toward the minimum qualification requirements.
For placement in Assignment Level IV, candidates must additionally have one year of satisfactory project-leader or major-contributor experience on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or online applications programming.
Educational credentials must be from a U.S. Department of Education-recognized accredited institution. Foreign credentials require independent equivalency verification from an approved evaluation service.

Responsibilities

Lead planning, development, enhancement, and support of DDC payment applications and workflows for invoice and requisition submission, review, approval, and payment processing.
Supervise and assign work to developers, business analysts, and application support staff; set priorities, review work products, and manage performance.
Manage integrations and data exchanges between DDC payment applications and Citywide systems such as FMS and PASSPort, ensuring payment data is accurate, timely, and reconciled.
Work with DDC Finance, Audit, and program divisions to gather requirements and translate fiscal rules and Comptroller/OMB requirements into system requirements; keep applications current as rules change.
Oversee the full development lifecycle for payment-related releases, including requirements, design, testing, user acceptance testing, deployment, and post-release support.
Establish and monitor service levels, incident response, and root-cause analysis for payment system issues; escalate and resolve critical issues affecting payment timeliness.
Ensure role-based access controls, audit trails, and data integrity meet City cybersecurity and audit standards; support internal and external audits of payment systems.
Produce reporting and dashboards on payment volumes, cycle times, and backlogs for agency leadership.
Manage vendors and consultants supporting payment systems, including scoping work, reviewing deliverables, and tracking spending.
Maintain system documentation, standard operating procedures, and end-user training materials; act on behalf of the Associate Commissioner on payment systems matters as needed.