Deputy Director of Community Services

City of La HabraLa Habra, CA
Hybrid

About The Position

The City of La Habra is seeking a Deputy Director of Community Services to administer and oversee support for a complex multi-division department staffed with over 120 FTEs. This role involves assisting in the development of the annual departmental budget, directing grant and fundraising activities, serving as a liaison to the Community Services Commission, and ensuring the proper organization and execution of major city events. The Deputy Director will supervise division managers and support staff, contributing to high-level operational and administrative projects as part of the Management Team. The team culture emphasizes teamwork, collegiality, cooperation, mutual support, humor, and open communication, with a dedication to mutual success and continuous improvement.

Requirements

  • Bachelor’s degree in recreation administration, public administration, business administration, or closely related field, from an accredited college or university.
  • Five years of increasingly responsible community services experience.
  • At least two years at a mid-management level, responsible for administering revenue producing and fundraising programs and services.
  • Experience in direct supervision of assigned staff.
  • Experience working with city councils, commissions, and boards.
  • A valid California Class C driver’s license must be maintained at all times.
  • Demonstrated knowledge of principles, practices and methods of public management.
  • Demonstrated knowledge of program development, design, implementation and evaluation.
  • Demonstrated knowledge of budget preparation and administration.
  • Demonstrated knowledge of supervision and personnel management.
  • Demonstrated knowledge of program marketing and publicity.
  • Demonstrated knowledge of grant funding sources and requirements.
  • Demonstrated knowledge of conflict resolution and consensus building.
  • Demonstrated knowledge of record keeping practices and procedures.
  • Demonstrated knowledge of emergency procedures, First Aid and CPR.
  • Demonstrated knowledge of management and operation of recreation facilities and equipment.
  • Excellent written and oral communication skills.
  • Effective methods of public and customer relations.
  • Ability to provide support to the Director and oversee a multi-division department combining recreational programs and community services.
  • Ability to prepare and administer a departmental budget.
  • Ability to develop and maintain revenue producing programs and facilities in collaboration with the Director.
  • Ability to locate and obtain grant funds and other needed resources to meet the goals and objectives of the department and city.
  • Ability to attract and maintain community support and interest in a wide variety of recreational programs and support services.
  • Ability to prepare and maintain a variety of clear and accurate written documents, reports, files and records to meet applicable guidelines and requirements.
  • Ability to supervise, train and evaluate assigned staff.
  • Ability to use and operate modern office equipment including a computer and related software programs.
  • Ability to establish and maintain effective working relationships with those contacted in the course of assigned duties.
  • Ability to make effective oral and written presentations.
  • Satisfactory results from a background investigation, physical examination and administrative screening.
  • Must be willing to perform assigned disaster service worker duties in the event of an emergency or a disaster.

Nice To Haves

  • A Master’s degree preferred.

Responsibilities

  • Administers and oversees support for a complex multi-division department staffed with over 120 FTEs.
  • Assists in the development of the annual departmental budget.
  • Directs grant and fundraising activities.
  • Serves as liaison to the Community Services Commission.
  • Ensures that events such as the Tamale Festival, Concerts in the Park, La Habra 5K Race and 4th of July fireworks display are properly organized, planned and executed.
  • Provides supervision to division managers and support staff.
  • Works on high level operational and administrative projects.
  • Assists, directs and participates in the development and implementation of department goals, objectives, policies and priorities.
  • Formulates departmental rules, procedures and policies and ensures that they are carried out.
  • Reviews policies and work of outside service providers and consultants as they relate to community service programs and projects.
  • Communicates departmental service philosophy to community and staff.
  • Supports the Director to provide accurate and timely preparation of reports for use by the City Manager, City Council, various Boards and Commissions and other regulatory agencies.
  • Keeps abreast of changes in the applicable Federal, State and local laws, rules, and regulations.
  • Analyzes and evaluates the impact on the strategic plan for community services.
  • Plans and prepares the annual department budget.
  • Tracks revenue and expenditures.
  • Verifies and approves purchase orders.
  • Monitors budget for periodic adjustments and transfers.
  • Oversees inventory of department supplies and equipment.
  • Ensures that adequate fraud prevention policies and practices are followed.
  • Completes and reviews grant funding requests.
  • Directs and participates in fundraising activities.
  • Supervises, promotes, implements, and evaluates various recreational programs and events, including the annual 4th of July fireworks display, annual Tamale Festival, summer sports camp programs, and specialized one-day events and programs.
  • Responds to and resolves sensitive and difficult public inquiries and complaints.
  • Recruits and hires staff to meet departmental needs.
  • Assigns and reviews work upon completion.
  • Reviews and approves time cards and leave requests.
  • Conducts staff meetings as required.
  • Completes and conducts performance evaluations of assigned staff.
  • Holds employees accountable for their actions and will counsel and take corrective action as required.
  • Proposes and reviews proposals for new programs and services.
  • Evaluates existing programs and services for improvement and cost effectiveness.
  • Prepares and reviews marketing and publicity materials and proposals.
  • Surveys community for input related to needed programs and services.
  • Researches and evaluates outside service providers.
  • Attends and participates in meetings and functions of community groups, school districts, organizations, and with individuals.
  • Serves on boards and committees.
  • Develops broad community support and participation in the creation of recreation centers.
  • Develops and implements capital funding campaigns.
  • Aids in the development of joint use agreements with local agencies.
  • Serves as liaison to Community Services Commission.
  • Provides technical and professional assistance to commission.
  • Researches and prepares policy recommendations for consideration by the commission.
  • Performs other duties as assigned.

Benefits

  • The job description does not explicitly list benefits.
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