Deputy Director of Community Services

City of San Bruno • San Bruno, CA

4d • Onsite

About The Position

The Deputy Director assists the Director in managing and directing the Community Services Department in the operation of recreational programs and services. Primary duties include serving as the General Manager of the Recreation and Aquatic Center (RAC), with primary responsibility for its day-to-day operations, programming, and facility management.

Requirements

• Possession of the equivalent of a bachelor’s degree from an accredited college or university with major coursework in recreation administration, library studies, public administration or another field of study applicable to the responsibilities and requirements of this job class.
• Four (4) years of progressively responsible experience performing program management and/or project coordination duties in community services program development and implementation, recreation, arts or library programs including at least two years of supervisory responsibility.
• Extensive experience managing municipal boards or commissions, including preparing agendas and staff reports, and advising and staffing commissioners, is required.
• Ability to obtain and maintain a valid California driver's license.

Nice To Haves

• Possession of a master’s degree in public or business administration is desirable.
• Demonstrated experience with recreation and aquatic facility operations or a similar municipal facility and programming, public art programs, and the planning and permitting of special events on public property is highly desirable.

Responsibilities

• Serve as the General Manager of the Recreation and Aquatic Center (RAC), overseeing all aquatic and recreation programming, facility operations, staffing, and revenue performance.
• Plan, organize, coordinate, and direct, directly or through subordinate supervisors, the work of assigned program and operational activities of the Community Services Department.
• Develop, implement, and maintain department goals, objectives, policies, and procedures.
• Review and evaluate work methods and procedures for improving organizational performance, enhancing services, and meeting goals; ensure that goals are achieved.
• Develop and implement department-wide management systems, procedures, and standards for program evaluation; recommend appropriate service and staffing levels.
• Manage a variety of contracts including professional services; and technical services; ensure work is in compliance with specifications.
• Conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to financial programs, policies, and procedures as appropriate.
• Plan, direct, coordinate, and review the work plan of all assigned staff; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; meet with subordinate managers and staff for planning and evaluation of programs, services, and activities and to identify and resolve problems.
• Assess the effectiveness of the team and reorganize based on findings to ensure streamline operations.
• Supervise, train, discipline, and evaluate assigned personnel; assist subordinate supervisory staff with difficult personnel issues.
• Direct and participate in the preparation and administration of department budget, including the Recreation and Aquatic Center's operating budget and revenue targets.
• Ensure adherence to applicable laws, codes, regulations, and guidelines applicable to the department; attend and participate in professional and community meetings; stay current on related issues and relative service delivery responsibilities.
• Serve as a resource for department personnel, City staff, other organizations, and the public; coordinate pertinent information, resources, and work teams necessary to support a positive and productive environment.
• Respond to and resolve difficult and sensitive citizen inquiries and complaints.
• Serve as the City's designated liaison to the Culture and Arts Commission and as co-Liaison to the Parks and Recreation Commission, including preparing agendas, staff reports, and work plans, and advising commissioners on policy matters.
• Lead internal teams on the planning and coordination of City Special Events.
• Lead planning, coordination, and oversight of the permitting of special events on municipal property, including review of applications, insurance and risk documentation, and coordination with other outside event organizers.
• Oversee the department's public art program, including coordination with the Culture and Arts Commission on placement, acquisition, and maintenance of public art assets.
• Establish positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public.
• Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures as required; maintain discipline and high standards necessary for the efficient and professional operation of the department.
• Represent the division and department to outside agencies and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary; and may serve as liaison to City Council subcommittees and other groups as assigned.
• Represent the City with dignity, integrity, and the spirit of cooperation in all relations with staff and the public.
• Respect and is sensitive towards the cultural and ethnic diversity of the community.
• Be an integral team player, which involves flexibility, cooperation, and communication.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of excellent customer service.
• Perform related duties as assigned.

Benefits

• Wellness-focused schedule and paid time off (PTO) program
• 4-day workweek (Monday through Thursday, 9-hours per day) with a 3-day weekend every week.
• Approximately 80 to 184 hours of vacation per year, dependent on years of service.
• 96 hours of sick leave per year and over 10 paid holidays.
• Comprehensive medical, dental and vision plan with choice of HMO or PPO program for employee and eligible dependents.
• Defined benefit retirement program through CalPERS (Classic-2.7%@55 or New/PEPRA-2.0%@62).
• Deferred Compensation Section 457b plan and City match
• Education assistance including tuition reimbursement
• Employee home loan assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager