Deposit Specialist

Oklahoma's Credit Union • Oklahoma City, OK

5d

About The Position

Oklahoma's Credit Union is hiring a Deposit Specialist to provide member service and support the team by opening, reviewing, maintaining, and servicing complex deposit accounts, including IRAs, trust accounts, legacy accounts, and small business accounts. The role reviews account ownership, beneficiary designations, trustee or authorized signer authority, and supporting documentation for completeness and accuracy. It processes IRA contributions, distributions, transfers, rollovers, beneficiary updates, and required account maintenance in accordance with established procedures.

The Deposit Specialist evaluates trust and small business documentation and coordinates with members and internal partners to obtain required information. The role also performs specialized deposit maintenance, including death claims, powers of attorney, ownership changes, and other complex account requests. The Specialist identifies documentation exceptions, operational risks, and potential fraud or compliance concerns, escalating issues appropriately, and maintains accurate records while completing work within established service-level expectations. The position requires protecting member information and transactions and following applicable laws, regulations, credit union policies, procedures, and internal controls, while supporting the organization's mission, values, and objectives.

Requirements

• High school diploma or equivalent required.
• Two or more years of banking, credit union, or financial institution experience required.

Nice To Haves

• Associate or bachelor's degree in business, finance, or a related field.
• Experience reviewing legal or entity documentation and resolving deposit account exceptions.
• Bilingual in English and Spanish.

Responsibilities

• Provide outstanding member service and contribute to the overall team effort.
• Open, review, maintain, and service complex deposit accounts, including IRAs, trust accounts, legacy accounts, and small business accounts.
• Review account ownership, beneficiary designations, trustee or authorized signer authority, and supporting documentation for completeness and accuracy.
• Process IRA contributions, distributions, transfers, rollovers, beneficiary updates, and required account maintenance in accordance with established procedures.
• Evaluate trust and small business documentation and coordinate with members and internal partners to obtain required information before account opening or maintenance is completed.
• Perform specialized deposit maintenance, including death claims, powers of attorney, account ownership changes, and other complex account requests.
• Identify documentation exceptions, operational risk, and potential fraud or compliance concerns, and escalate issues to the appropriate leader or department.
• Maintain accurate records and complete assigned work within established service-level expectations.
• Support the corporate mission, core values, and long-term objectives.
• Protect the confidentiality and security of member information and transactions.
• Follow applicable laws, regulations, credit union policies, procedures, and internal controls.

Benefits

• Employee medical coverage 80% paid by OKCU.
• Employee dental, vision, and life insurance paid by OKCU.
• 401(k) contribution match of up to 3%, plus additional profit-sharing match of 3%.
• Volunteer opportunities to serve the community.
• Gym membership reimbursement.
• Comprehensive training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED