Deposit Specialist

Oklahoma's Credit Union • Oklahoma City, OK

7h

About The Position

Oklahoma's Credit Union (OKCU) is hiring a Deposit Specialist to provide member service and support the credit union’s deposit-account operations. The role handles complex deposit accounts, including IRAs, trust accounts, legacy accounts, and small business accounts. It reviews account ownership, beneficiary designations, trustee or authorized-signer authority, and supporting documents for completeness and accuracy.

The Deposit Specialist processes IRA contributions, distributions, transfers, rollovers, beneficiary updates, and related maintenance. The role evaluates trust and small business documentation, coordinates with members and internal partners to obtain required information, and performs specialized maintenance such as death claims, powers of attorney, ownership changes, and other complex requests. The specialist identifies documentation exceptions, operational risks, potential fraud, or compliance concerns and escalates them appropriately while maintaining accurate records and completing work within established service-level expectations.

The position supports OKCU’s mission, core values, and long-term objectives; protects the confidentiality and security of member information and transactions; and follows applicable laws, regulations, policies, procedures, and internal controls. OKCU describes its workplace as offering a comprehensive training program, career-path guidance, a robust benefits package, and opportunities to have fun along the way.

Requirements

• High school diploma or equivalent required.
• Two or more years of banking, credit union, or financial institution experience required.

Nice To Haves

• Associate or bachelor's degree in business, finance, or a related field.
• Experience reviewing legal or entity documentation and resolving deposit account exceptions.
• Bilingual in English and Spanish.

Responsibilities

• Provide outstanding member service and contribute to the overall team effort.
• Open, review, maintain, and service complex deposit accounts, including IRAs, trust accounts, legacy accounts, and small business accounts.
• Review account ownership, beneficiary designations, trustee or authorized-signer authority, and supporting documentation for completeness and accuracy.
• Process IRA contributions, distributions, transfers, rollovers, beneficiary updates, and required account maintenance in accordance with established procedures.
• Evaluate trust and small business documentation and coordinate with members and internal partners to obtain required information before account opening or maintenance is completed.
• Perform specialized deposit maintenance, including death claims, powers of attorney, account ownership changes, and other complex account requests.
• Identify documentation exceptions, operational risk, potential fraud, or compliance concerns and escalate issues to the appropriate leader or department.
• Maintain accurate records and complete assigned work within established service-level expectations.
• Demonstrate enthusiastic support of the corporate mission, core values, and long-term objectives.
• Protect the confidentiality and security of member information and transactions.
• Follow all applicable laws, regulations, credit union policies, procedures, and internal controls.

Benefits

• Employee medical coverage 80% paid by OKCU.
• Employee dental, vision, and life insurance paid by OKCU.
• 401(k) contribution match of up to 3%, plus an additional 3% profit-sharing match.
• Volunteer opportunities to serve the community.
• Gym membership reimbursement.
• Comprehensive training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED