Deposit Operations Specialist

Banc of California•Brea, CA

About The Position

As a Deposit Operations Specialist, you will support multiple Deposit Operations functions by performing operational support tasks such as reviewing reports, preparing correspondence, and participating in department projects. You will help ensure internal controls, policies, procedures, and mechanisms comply with industry practices, regulatory guidelines, and management direction. All duties must be performed in accordance with company policies and applicable U.S. state and federal laws and regulations.

Requirements

  • Three or more years of experience in bank operations, preferably with exposure to multiple deposit functions.
  • Strong understanding of banking systems, transaction processing, and compliance protocols.
  • High school diploma or equivalent required.

Responsibilities

  • Respond to emails, phone calls, and workflow requests through an electronic ticketing system while meeting the department’s service-level agreements.
  • Stay current on BAI compliance certifications and regulations related to assigned functions, including Regulation CC and Regulation E.
  • Support tasks and ensure deadlines are met.
  • Assist other areas during increased volumes, special projects, and other operational needs.
  • Assist with updating and creating job aids and procedures.
  • Monitor, maintain, and process transactions related to retirement accounts and brokered certificates of deposit.
  • Administer and oversee account activities governed by control agreements, including reviewing agreements, validating account instructions, monitoring account activity, processing maintenance requests, and disposing of funds.
  • Monitor and process transactions related to escrow retention accounts, ensuring compliance with applicable agreements and requirements.
  • Perform data validation, account monitoring, callback verification, and daily operational report reviews to ensure accuracy and mitigate risk.
  • Assist with unclaimed property and escheatment processes, including account review, research, reporting, and regulatory compliance activities.
  • Follow established policies and procedures.
  • Perform other duties and projects as assigned.

Benefits

  • 401(k) plan with company match and immediate vesting.
  • Comprehensive insurance options, including medical, dental, vision, AD&D, supplemental life, and long-term disability.
  • Pre-tax Health Savings Account with employer contributions and pre-tax Flexible Spending Account.
  • Adoption, surrogacy, and fertility assistance.
  • Paid parental leave and family support solutions, including family care options.
  • Paid vacation days, holidays, and volunteer time off for eligible team members.
  • Tuition reimbursement.
  • Annual mentorship program and leadership development resources.
  • Access to LinkedIn Learning.
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