Deposit & Lending Products Strategy Manager

First Hawaiian Bank • Honolulu, HI

3d

About The Position

First Hawaiian Bank is currently seeking a Deposit & Lending Products Strategy Manager to join our Deposit and Lending Services Department. This role will guide a team of Product Managers to drive portfolio growth, deliver a best-in-class customer experience, strengthen competitive positioning, and ensure alignment with organizational goals. This role blends product strategy, P&L management, portfolio optimization, and cross‑functional leadership, ensuring the deposit and lending businesses operate effectively and advance the organization’s strategic goals.

Requirements

• Bachelor’s degree in marketing, finance, economics, related field, or equivalent work experience required.
• Seven (7) years of progressive experience in retail banking product management, specifically in deposit products and/or consumer and small business lending.
• Five (5)+ years in a leadership or people management role, including direct management of Product Managers or similar functions.
• Proficient in MS Office 365 suite of applications.
• Strong understanding of product portfolio economics, acquisition levers, lifecycle management, and customer behavior.
• Exceptional analytical and communication skills—written, verbal, and interpersonal—with the ability to influence and engage at all organizational levels.
• Proven track record managing end-to-end product development, from concept through launch and lifecycle optimization.
• Experience with market research, competitive analysis, customer insights, and data driven decision making.
• Demonstrated ability to lead and develop high performing teams, set strategic direction, and drive accountability.
• Proven ability to influence senior stakeholders and navigate complex cross-functional environments.
• Strong vendor, partner, and technology platform management experience.
• Excellent written and verbal communication skills, including experience delivering executive level presentations and simplifying complex concepts for nontechnical audiences.
• Able to handle confidential matters judiciously.
• Strong time management and prioritization skills; excels in fast-paced, high-pressure environments with competing deadlines.
• Meticulous attention to detail with a commitment to operational excellence and follow-through.
• Adept at navigating complexity and ambiguity while maintaining focus on key priorities and outcomes.

Nice To Haves

• Experience managing deposits, consumer and small business products preferred.
• Master of business administration or advanced degree, a plus.
• Experience with Agile methodologies, digital product development, or modern customer engagement strategies, a plus.
• Additional education/coursework in a technical field such as Computer Science, Math, Statistics, etc. a plus.

Responsibilities

• Leads the team responsible for the strategy, development, and performance of the Bank’s deposit products and retail lending portfolio, including consumer and small business loans and lines.
• Drive portfolio growth, deliver a best-in-class customer experience, strengthen competitive positioning, and ensure alignment with organizational goals.
• Ensure the deposit and lending businesses operate effectively and advance the organization’s strategic goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level