Deployment Strategist

Ease Health • New York City, NY

20h • Onsite

About The Position

The Deployment Strategist owns enterprise deployments end to end, from a signed contract through an organization of hundreds of clinicians and billers using Ease for their daily work. The role embeds with customers to understand their workflows and clinical operations, and leads implementation pods spanning clinical, revenue cycle management (RCM), and engineering specialists.

The strategist prototypes workflows, writes product requirements, and collaborates with engineers. They manage data migration, integrations, and billing and clinical configurations; track deployment progress and proactively escalate risks; present status updates across the organization; and develop playbooks and templates for future deployments.

Requirements

• 3–7 years of experience in management consulting, investment banking, or deployment roles.
• Understanding of workflows, integrations, change management, and training.
• Genuine appetite for customer-facing work.
• Based in NYC and able to work on site five days a week.

Nice To Haves

• Healthcare and revenue cycle knowledge.
• Founder or 0→1 startup experience.
• AI expertise.

Responsibilities

• Embed on site with customers to understand their workflows and clinical operations.
• Lead implementation pods of clinical, RCM, and engineering specialists.
• Prototype workflows, write product requirements, and collaborate with engineers.
• Manage data migration, integrations, and billing and clinical configurations.
• Maintain deployment tracking and proactively escalate risks.
• Present status updates across all levels of the organization.
• Develop playbooks and templates for future deployments.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed