Deployment Strategist (Cincinnati, OH)

Hippocratic AI • Cincinnati, OH

13h • Onsite

About The Position

As a Deployment Strategist at Hippocratic AI, you own healthcare AI deployments end to end, from workflow discovery and solution design through hands-on build and configuration, launch, adoption, and measurable business impact. You will lead a defined deployment workstream or major customer milestone, building stakeholder relationships, identifying technical and operational dependencies, and driving measurable value in real clinical and operational environments.

The role combines strategic customer partnership with hands-on technical execution. You will understand customer workflows, connect product capabilities to operational needs, and guide customers from initial interest through implementation and lasting impact. You will work with engineers, product managers, customer success partners, and clinical experts, while partnering closely with customers and internal cross-functional teams. The position is onsite in Cincinnati, Ohio, five days per week at the client site, with occasional travel to Hippocratic AI headquarters in Menlo Park, California, for strategic planning and team sessions.

Requirements

• At least 4 years of relevant experience in deployment, implementation, strategic operations, consulting, solution architecture, or technical program management.
• Direct experience serving healthcare customers or working within a healthcare organization.
• Working knowledge of provider-side, payor-side, or life sciences workflows, operations, and organizational dynamics.
• Ability to reason about data models, interrogate an unfamiliar schema, build or direct an analysis, and identify incorrect outputs.
• Hands-on comfort with engineering systems, including JSON files, terminals, command-line coding assistants, and git workflows.
• Track record of project-managing complex customer engagements across operational, clinical, IT, and executive stakeholders simultaneously.
• BA/BS in a technical field such as engineering, science, analytics, or economics, or a similar field.
• Ability to work onsite in Cincinnati, Ohio, five days per week at the client site, and travel occasionally to the Menlo Park headquarters.

Nice To Haves

• SQL experience.
• Epic experience, including Clarity, Caboodle, or Cogito work, or Epic certification.
• Clinical background such as RN, BSN, or clinical informatics.
• Forward-deployed, implementation, or solutions experience at an AI, data platform, or health-tech company.
• HL7 or FHIR fluency.
• Experience with utilization management, prior authorization, care management, revenue cycle, or value-based care programs.
• Prior exposure to LLM-based or agentic products in production.

Responsibilities

• Understand customer business needs and identify the underlying problems to scope solutions that meet their objectives.
• Design and build agents capable of handling complex, high-stakes healthcare conversations.
• Map data flows from customer systems into conversations and from conversations back into customer systems as insights; determine what needs to be built and partner with engineering to deliver it.
• Own implementations end to end, including stakeholder adoption, agent configuration for customer workflows, timeline management, solution documentation, and proactive blocker management.
• Partner with customer operational leaders on deployment activities, including configuring call schedules.
• Work with forward deployed engineers to specify new AI features that enhance customer deployments.
• Capture deployment learnings and turn them into repeatable playbooks, templates, and best practices.
• Develop analytics and dashboards to track deployment performance.
• Use deployment insights to inform internal product and process improvements and support more effective delivery at scale.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level