Deployment Operations Associate Principal

Via•New York City, NY

About The Position

Via is seeking a Deployment Operations Associate Principal to launch new Via markets around the world and manage the day-to-day success of partner deployments. The role offers exposure to operations, entrepreneurship, product, and business development, and requires willingness to travel up to 50% of the time. The position involves taking ownership of new deployments, supporting partners as they build and grow on-demand transit systems, managing product expectations and feedback, applying Via’s operational and marketing expertise, and using proprietary data to develop insights and business recommendations.

Requirements

Ability to manage multiple tasks simultaneously.
Comfort working independently and taking on responsibility.
Meticulousness, vigilance, and strong attention to detail.
Problem-solving ability and willingness to find creative solutions.
Excellent communication skills and ability to adapt tone appropriately.
Bachelor’s degree and a record of exceptional academic achievement.
At least 3 years of work experience.
Willingness to travel up to 50% of the time.

Nice To Haves

Demonstrated record of entrepreneurial achievement and/or leadership.

Responsibilities

Launch new Via deployments and ensure every aspect is executed on time and to a high standard of quality.
Contribute to strategic decision-making, project planning, and setting up Via operations in new markets.
Serve as the main point of contact for partners, helping them develop and grow operational on-demand transit systems.
Manage product expectations and development, ensuring the engineering team receives feedback needed to improve the product.
Use Via’s operational and marketing knowledge to help partners get the most out of its technology.
Interpret and use proprietary data to generate insights and business recommendations that support partner service success.