Dependency Family Support Worker

Chsfl•Pensacola, FL

10d

About The Position

The Dependency Family Support Worker supports dependency case management service delivery by assisting with documentation, transportation, and delivery of services. The role contributes to Children's Home Society of Florida’s objective of supporting children and families and helping them access opportunities. The worker helps maintain client records, enters information into required software, provides case management support services, transports clients or arranges transportation, and supervises children when directed. The position also supports a positive work environment through ongoing learning, participation in meetings and training, compliance with organizational policies, and assistance to colleagues.

Requirements

High school diploma or GED equivalent.
Obtain a Florida Driver’s License within 30 days of hire.
Daily access to a reliable and insured vehicle.
Two years of experience working with children and families.
Knowledge of community resources and networks, child and family wellbeing and dependency principles and practices, and confidentiality and ethical standards for handling sensitive information.
Ability to demonstrate CHS Core Behaviors, including empathy, client focus, sound judgment, initiative, accountability, proficiency with general office tools, resourcefulness, teamwork, inclusive communication, quality work, and professionalism.
Applicants are subject to background screening through the Florida Agency for Health Care Administration (AHCA).

Nice To Haves

Previous experience in a social services organization.

Responsibilities

Assist with development and maintenance of client records and program documentation, including initial assessments, goal planning, progress notes, and termination summaries, according to contract and CHS standards.
Enter required information into software systems accurately and promptly.
Assist with case management support services, including information, assessment, referrals, and linkages.
Transport clients or arrange transportation to medical appointments, counseling, shopping, and other activities.
Supervise children during scheduled visits, in-home services, visitation, or other situations as directed.
Participate in weekly client staff meetings as requested.
Stay current on job-related issues, best practices, and trends.
Participate in departmental meetings, training and education, and the quality process.
Comply with CHS’s code of conduct, policies, procedures, and other obligations.
Assist with training other team members and provide backup when necessary.
Take on projects and perform other duties as assigned.