Departmental Technician 7-10

State of Michigan • Dimondale, MI

3d • Remote

About The Position

The Departmental Technician 7–10 serves as a technical resource for Sales, Use and Withholding taxes within the Business Taxpayer Services Division of the Michigan Department of Treasury. The role supports the division by documenting processes and procedures, recommending operational efficiencies and related training, collaborating with other Treasury departments and divisions, performing complex queries, leading or participating in special projects, and helping supervisors and front-line staff resolve complex tax issues.

All work must be performed in Michigan. For Michigan residents, the position may be eligible for remote work up to five days per week, subject to approval and change by the appointing authority; occasional onsite work is required. Remote work requires an appropriate private workspace and secure internet access. Applicants residing outside Michigan must commute to Michigan to perform the work at the official work location. The position has access to Federal Tax Information and requires passing a fingerprint-based background check.

Requirements

• Education typically acquired through completion of high school.
• Departmental Technician 7: One year of experience performing administrative support activities equivalent to the 7-level in state service. Alternatively, two years of college (60 semester or 90 term credits) may substitute for the experience requirement.
• Departmental Technician 8: One year of experience performing administrative support activities equivalent to the 8-level in state service, or one year as a technician or paraprofessional equivalent to the entry level in state service. A bachelor's degree may substitute for the experience requirement.
• Departmental Technician E9: One year supervising administrative support activities equivalent to the 9-level in state service; or one year performing administrative support activities equivalent to the 9-level in state service; or two years as a technician or paraprofessional, including one year equivalent to the intermediate level in state service. A bachelor's degree and one year of job-related experience may substitute for the experience requirement.
• Departmental Technician 10: Two years supervising administrative support activities equivalent to the 9-level in state service; or two years performing administrative support activities equivalent to the 9-level in state service; or three years as a technician or paraprofessional, including one year equivalent to the experienced level in state service. A bachelor's degree and one year of professional experience may substitute for the experience requirement; professional experience is counted after earning the bachelor's degree.
• Attach a cover letter and detailed resume to the application. Attach official college transcripts if applicable; missing required transcripts may result in being screened out.
• Foreign degrees must be evaluated or converted into U.S. educational equivalents unless recognized by CHEA; provide the evaluation with the application.
• All duties must be performed in Michigan. Applicants residing outside Michigan must commute to Michigan for work.
• Remote work, if approved for a Michigan resident, requires a secure, private, distraction-free designated workspace and secure commercial cable or wireless broadband with at least 25 Mbps download and 5 Mbps upload.
• Pass a fingerprint-based background check because the position has access to Federal Tax Information.

Responsibilities

• Document processes and procedures.
• Recommend improvements to operational efficiency, including standard operating methods and training.
• Collaborate with other Treasury departments and divisions.
• Perform complex queries.
• Lead and/or participate in special projects.
• Assist supervisors and front-line staff with resolving complex tax issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED