eApplications Unit

State of Michigan•Dimondale, MI

About The Position

This position has three vacancies and is being filled as a limited-term appointment with an expiration date, up to 2 years. These positions are driven by the development and deployment of the new eApplications suite of products used by the members of the Michigan State Police (MSP). The eApplications suite of products consist of Incident (formerly known as eAICS), electronic Crash Reporting (eCrash), electronic Citation (eCitation), and electronic Daily Activity Report (eDaily) which is scheduled to go-live in February 2027. The new eApps programs are being rebuilt and modernized for the first time in over 15 years. These positions will allow the eApplications Unit to provide 24/7 support to our users and assist with administrative tasks. Hiring and establishing these positions early will allow them to learn both programs and have a better understanding when the user explains how things used to work to how they work now prior to go-live. The Michigan State Police is committed to fostering a diverse, inclusive workplace that accepts, respects, and values the unique contributions of everyone. We are actively looking for individuals who share our commitment to equity and inclusion, and who reflect the communities we serve. Our members are expected to perform their tasks and duties in a bias-free manner, ensuring all persons are treated with dignity, fairness, and respect. Join us as we help build a Michigan where everyone feels safe and secure. The Michigan State Police (MSP) is a full-service policing agency with statewide jurisdiction, providing over 60 different services either directly to Michigan residents or in support of other law enforcement agencies. The MSP personnel most visible to the public are the uniform troopers whose primary responsibilities include traffic enforcement, crime prevention and investigation, and community engagement and service.

Requirements

Completion of high school.
One year of experience performing administrative support activities equivalent to the 7-level in state service.
One year of experience performing administrative support activities equivalent to the 8-level in state service.
One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
One year of experience performing administrative support activities equivalent to the 9-level in state service.
Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
Passing a pre-employment screening, including a drug screen, criminal history background check, and a fingerprint check by the Michigan State Police.
Attach a cover letter/memo, resume, and official college transcripts (if applicable) to your application.

Nice To Haves

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement for Departmental Technician 7.
Possession of a Bachelor’s degree may be substituted for the experience requirement for Departmental Technician 8.
Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement for Departmental Technician E9.

Responsibilities

Provide 24/7 support to users of the eApplications suite of products.
Assist with administrative tasks related to the eApplications Unit.
Learn both existing and new eApplications programs to understand user issues and transitions.